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For Companies At a Glance
- Tasks: Support critical Identity and Access Management services and ensure smooth operations.
- Company: Leading provider of intelligence and cyber security solutions.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Why this job: Play a vital role in safeguarding sensitive information and enhancing national security.
- Qualifications: 5+ years in operational process analysis and strong IAM knowledge required.
- Other info: Join a dynamic team with a mission to tackle complex security challenges.
The predicted salary is between 48000 - 60000 £ per year.
About the Organisation
This organisation is a leading provider of intelligence and cyber security solutions, supporting government, defence and commercial clients. With decades of technical and operational experience, it delivers innovative capabilities across data, digital transformation, secure systems and cyber operations. Its mission is to safeguard sensitive information, strengthen national security and maintain resilience in an increasingly complex threat landscape.
The Project
You will support the ongoing operation of a critical Identity and Access Management (IAM) service as it transitions from programme delivery into business as usual. The service ensures that only authorised users can access sensitive systems, maintains compliance with defined policies and KPIs, and provides centralised oversight of vetting and access governance. This role is a key point of contact for stakeholders and essential to maintaining the stability of live IAM operations.
Key Responsibilities
- Support the Head of Identity with operational IAM needs during the transition into BAU, ensuring alignment with KPIs.
- Manage and coordinate centralised security vetting for non-permanent resources.
- Oversee daily manual Joiner, Mover, Leaver processes, related governance and reporting.
- Act as the primary BAU point of contact and produce regular stakeholder reporting.
- Work as part of a centralised IAM function to maintain and operate live IAM services.
Requirements
- At least five years' experience in operational process analysis or business support within similar environments.
- Strong understanding of IAM platforms, standards, processes and core concepts.
- Proven experience managing Joiner, Mover, Leaver workflows and access management.
- Ability to identify and resolve non-technical IAM issues.
- Experience supporting vetting processes and ensuring consistency of access controls.
- Confident stakeholder communicator with strong reporting capabilities.
- Ability to contribute to the smooth transition of IAM services into BAU operations.
Details
Rate: £200-£250 PAYE (DOE)
Duration: 12 months
Location: Hybrid, client site as required
Start: ASAP
Senior Identity Service Manager employer: Freshminds Interim
Contact Detail:
Freshminds Interim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Identity Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its IAM services. Understand their mission and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially around operational process analysis and stakeholder communication. Being articulate about your experience managing Joiner, Mover, Leaver workflows will show you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Identity Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Identity Service Manager role. Highlight your experience in operational process analysis and IAM platforms, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to managing Joiner, Mover, Leaver workflows and stakeholder communication.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you've contributed to previous IAM operations or improved processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Freshminds Interim
✨Know Your IAM Stuff
Make sure you brush up on your knowledge of Identity and Access Management platforms and processes. Be ready to discuss specific examples from your past experience, especially around Joiner, Mover, Leaver workflows. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨Stakeholder Communication is Key
Since this role involves being a primary point of contact for stakeholders, practice articulating your thoughts clearly and confidently. Prepare to share how you've effectively communicated with various stakeholders in previous roles, and think about how you can demonstrate your reporting capabilities.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss non-technical IAM issues you've encountered and how you resolved them. Think of specific scenarios where you identified a problem and took the initiative to fix it. This will highlight your analytical skills and ability to maintain operational stability.
✨Align with Their Mission
Understand the organisation's mission to safeguard sensitive information and strengthen national security. During the interview, express how your values align with theirs and how you can contribute to their goals, especially during the transition into business as usual operations.
