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- Tasks: Lead a vendor assessment of Salesforce vs Microsoft Dynamics for a major project.
- Company: Join a dynamic B2B services client focused on transformation.
- Benefits: Competitive day rate, hybrid work, and immediate start.
- Why this job: Make impactful recommendations to senior stakeholders in a fast-paced environment.
- Qualifications: 5-6 years as a Business Analyst with CRM experience.
- Other info: Opportunity to work autonomously and drive clarity in complex projects.
The predicted salary is between 36000 - 60000 £ per year.
A client in the B2B services sector is seeking a Senior Business Analyst (CRM Vendor Assessment) to join the team for a 7-week contract. You will lead a structured assessment of Salesforce versus Microsoft Dynamics, reporting into the programme lead on a wider Lead-to-Cash transformation. The objective of the project is to define the optimal CRM platform, clarify integration requirements, and provide clear recommendations to senior stakeholders to support an informed vendor selection.
Responsibilities
- Lead a structured vendor assessment of Salesforce versus Microsoft Dynamics
- Run requirements-gathering workshops with business and technical stakeholders
- Map current Lead-to-Cash processes and define future-state process designs
- Evaluate integration needs across a complex, multi-system landscape
- Analyse functional, technical, and commercial trade-offs between CRM options
- Produce clear documentation, including options papers and recommendation decks
- Present findings and recommendations to senior stakeholders and project leadership
Requirements
- 5–6 years of experience as a Business Analyst in complex environments
- Strong BA fundamentals, including requirements elicitation, process mapping, and documentation
- Hands‐on familiarity with Salesforce and/or Microsoft Dynamics in a project setting
- Experience working on CRM, Lead-to-Cash, or sales process transformation initiatives
- Comfortable operating in ambiguous environments and driving structure and clarity
- Confident stakeholder manager with strong communication and facilitation skills
- Ability to work autonomously and proactively to move workstreams forward
- Prior experience in vendor assessment, tool evaluation, or product selection is highly desirable
Details
- Start date: Immediate start
- Duration: 7-week contract
- Day rate: Approximately £500 per day (LTD)
- Location: London / Hybrid
Senior Business Analyst - CRM Vendor Assessment in London employer: Freshminds Interim
Contact Detail:
Freshminds Interim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst - CRM Vendor Assessment in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the B2B services sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce and Microsoft Dynamics knowledge. We all know that confidence is key, so being able to discuss the pros and cons of each platform will definitely impress the hiring managers.
✨Tip Number 3
Showcase your skills in requirements gathering and process mapping during discussions. Bring examples from your past experiences to the table, as this will help you stand out as the ideal candidate for the Senior Business Analyst role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces who are eager to join our team and contribute to exciting projects.
We think you need these skills to ace Senior Business Analyst - CRM Vendor Assessment in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Business Analyst. Highlight your experience with CRM systems like Salesforce and Microsoft Dynamics, and don’t forget to showcase your skills in requirements gathering and process mapping.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've led vendor assessments or transformed sales processes, and how that aligns with what we’re looking for.
Showcase Your Communication Skills: Since you'll be presenting findings to senior stakeholders, it's crucial to demonstrate your communication prowess. Use clear, concise language in your application and provide examples of how you've effectively communicated complex information in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Freshminds Interim
✨Know Your CRM Inside Out
Make sure you’re well-versed in both Salesforce and Microsoft Dynamics. Brush up on their features, strengths, and weaknesses, especially in the context of Lead-to-Cash processes. This will help you articulate your insights during the interview.
✨Prepare for Requirements-Gathering Scenarios
Expect to discuss how you would run requirements-gathering workshops. Think about specific techniques you’ve used in the past to engage stakeholders and extract valuable information. Be ready to share examples that highlight your facilitation skills.
✨Showcase Your Analytical Skills
Be prepared to talk about how you analyse functional, technical, and commercial trade-offs between different CRM options. Bring examples from your previous work where you made recommendations based on thorough analysis, as this will demonstrate your critical thinking abilities.
✨Communicate Clearly and Confidently
Since you'll be presenting findings to senior stakeholders, practice summarising complex information into clear, concise points. Use visuals if possible, and be ready to answer questions confidently. Good communication can set you apart from other candidates.
