Customer Success Manager - Pharmaceutical/Biotech

Our client is a rapidly growing AI-driven analytics company serving leading global pharmaceutical clients. The organisation delivers advanced insights that empower commercial and medical teams to make data-driven decisions and drive performance. Responsibilities Lead client onboarding and engagement to ensure successful implementation and adoption Build and maintain strong stakeholder relationships, supporting ongoing account growth Collaborate with internal teams to ensure high-quality, timely delivery of client projects Drive product usage and value, managing renewals and contributing to business development Requirements Recently graduated, preferably with a degree in Life Sciences, Biotechnology or a related field Strong interest in healthcare, technology, and client-facing roles Excellent communication and organisational skills, with a proactive mindset Proficient in Microsoft Office (Excel, PowerPoint, Word) and comfortable in fast-paced environments Contract Details Start Date: ASAP Contract Type: 3 month contract with possibility to go permanent Day Rate: £150 – £180 (dependent on experience) Working Pattern: Hybrid Location: London #J-18808-Ljbffr