Intrum Mortgages in Glasgow is seeking a Secured Account Manager to oversee mortgage portfolios and deliver high‑quality servicing. You will act as the primary contact for customers, ensuring accurate records, compliant processes, and a service‑driven approach across cross‑functional teams.
The role emphasizes managing arrears, performance monitoring, and reporting while maintaining consumer duty standards. A comprehensive training program and a flexible hybrid pattern support work‑life balance.
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