Operations Integrator in Reading

Freshly Squeezed Events has built a successful and fast-growing business delivering exceptional brand and client experiences. As the company enters its next stage of growth, we are looking for an Operations Integrator to strengthen operational leadership and ensure the business can scale sustainably.

This role sits at the heart of the organisation and is responsible for ensuring the business runs smoothly day to day. The Operations Integrator brings structure, clarity and operational discipline across the company, enabling the team to consistently deliver high-quality events while protecting margin, team wellbeing and client satisfaction.

The role works in close partnership with Liz, the Commercial Integrator, and the founders to ensure strong alignment between commercial growth and operational delivery.

Key Responsibilities:

• Operational Leadership: Lead the operational running of the business day to day, ensuring clarity, consistency and accountability across delivery. Oversee the delivery of events across the portfolio. Ensure projects are delivered on time, on budget and to the expected standard. Identify operational risks early and resolve issues quickly. Translate leadership priorities into clear operational execution.
• Delivery Excellence: Strengthen the structure and discipline behind event delivery. Establish clear delivery processes from proposal to post-event review. Introduce consistent project planning frameworks. Ensure best practice across briefing, planning, supplier coordination and execution. Lead post-event reviews to capture learning and improve future delivery.
• Resourcing and Capacity Planning: Ensure the right people are working on the right projects at the right time. Manage resourcing across the delivery team. Balance team workload and identify capacity gaps early. Coordinate use of freelancers and external support. Support recruitment planning as the business grows.
• Operational Systems and Processes: Design and implement operational systems that support growth. Introduce clear project management tools and templates. Develop operational playbooks and delivery standards. Improve internal communication and project handovers. Continuously refine processes to increase efficiency and quality.
• Financial and Commercial Discipline: Ensure operational decisions support the financial health of the business. Improve visibility of project profitability. Track delivery costs and resource utilisation. Support forecasting and resourcing decisions. Ensure operational discipline protects project margins.
• Leadership Rhythm and Accountability: Strengthen operational discipline across the organisation. Run structured operational reviews and delivery check-ins. Track progress on operational priorities. Ensure accountability for delivery standards and commitments.
• Team Leadership: Support the delivery team to perform at their best. Provide operational leadership and guidance. Create clarity around roles and expectations. Encourage collaboration across teams. Foster a culture of ownership and continuous improvement.

What Success Looks Like:

• Established clear operational processes and delivery frameworks.
• Improved visibility of project profitability and delivery costs.
• Created stronger resourcing discipline across the team.
• Reduced operational pressure on the founders and leadership team.
• Enabled the team to deliver consistently high-quality events with greater efficiency.

The business will feel more organised, predictable and scalable without losing its creative energy.

Skills and Experience:

• Strong operational leadership experience in a fast-paced, project-led environment.
• Operations leadership, production management or delivery leadership roles.
• Experience in events, experiential marketing, agencies, production or similar environments.
• Proven experience improving operational systems and delivery processes.
• Strong project management and organisational capability.
• Experience managing multiple complex projects simultaneously.
• Comfortable operating in a growing SME or founder-led business.

Personal Attributes:

• Structured and highly organised.
• Calm under pressure.
• Pragmatic and solutions-focused.
• Commercially aware.
• Low ego, high ownership.
• Collaborative and supportive.

Why This Role Matters:

The Operations Integrator will play a critical role in ensuring the business continues to grow successfully by strengthening the operational foundations of the company. This role enables the founders and leadership team to focus on strategic growth, client relationships and the future direction of the business while ensuring the operational engine runs smoothly.