At a Glance
- Tasks: Enhance and support our ServiceNow platform while collaborating with a dynamic tech team.
- Company: Join a close-knit, people-first tech company that values curiosity and collaboration.
- Benefits: Flexible remote work, wellness perks, daily meal allowance, and unlimited LinkedIn Learning access.
- Other info: Enjoy regular events, workshops, and opportunities to volunteer.
- Why this job: Make a real impact from day one and grow your skills in a supportive environment.
- Qualifications: 2+ years of ServiceNow experience and strong communication skills.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for a motivated and detail-oriented ServiceNow Developer to join our growing technology team. If you’re passionate about building smart, scalable solutions and want to work in a collaborative, people-first environment, this could be the perfect opportunity for you.
About the Role
As a ServiceNow Developer, you’ll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you’ll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You’ll also contribute to platform improvements, integrations, and documentation—making a real impact from day one.
What You’ll Do
- Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions
- Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine
- Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management
- Troubleshoot and resolve technical issues, contributing to incident resolution
- Maintain clear documentation and support user training
- Contribute to the ServiceNow roadmap and continuous improvement initiatives
What We’re Looking For
- 2+ years of experience working with the ServiceNow platform
- Understanding of ITSM lifecycle, ITIL framework, and platform integrations
- Familiarity with software development practices and tools like Azure DevOps
- Strong communication and stakeholder engagement skills
- A proactive, service-oriented mindset with attention to detail
- ServiceNow CSA certification is a plus
Why Join Us?
We’re a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you’re looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we’ll support your development every step of the way.
What We Offer
- A flexible, mostly remote working model—coordinate with your team to find what works best
- Shared parking spots for those who drive
- An additional 6% of your monthly base salary to spend on wellness, learning, or other perks
- €8.50 daily meal allowance, fully covered
- Extra days off to recharge
- Life assurance for peace of mind
- Up to 20 days paid leave
- Annual performance bonus
- Daily office refreshments
- Unlimited access to LinkedIn Learning
- Well-being support through apps and an Employee Assistance Programme
- Regular events, workshops, and volunteering opportunities
Ready to grow your career in a supportive and forward-thinking environment? Apply now and help shape the future of our ServiceNow platform.
ServiceNow Engineer in Manchester employer: Freshfields
Freshfields is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Change Delivery Manager, you will be at the forefront of transformative projects, with ample opportunities for professional growth and development within a global network. The firm fosters a culture of inclusivity and support, ensuring that every employee can contribute meaningfully while enjoying a balanced work-life experience in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and the company culture. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for those interviews! Research common ServiceNow interview questions and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects, be ready to discuss them in detail. Bring examples of how you’ve tackled challenges or improved processes using ServiceNow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace ServiceNow Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the ServiceNow platform and relevant ITSM modules. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for building scalable solutions and how you can contribute to our team. We love a good story, so let us know why you're excited about this role.
Showcase Your Communication Skills:Since collaboration is key in our team, make sure to highlight your communication skills in your application. Whether it’s through examples of past teamwork or how you’ve engaged with stakeholders, we want to see that you can connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts!
How to prepare for a job interview at Freshfields
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the ITSM lifecycle, ITIL framework, and any relevant integrations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Collaboration Skills
Since this role involves working closely with engineers and stakeholders, be ready to share examples of how you've successfully collaborated in the past. Highlight your communication skills and how you’ve engaged with different teams to deliver high-quality solutions.
✨Prepare for Technical Questions
Expect some technical questions related to ServiceNow development and troubleshooting. Brush up on common issues and solutions, and be prepared to discuss your experience with tools like Azure DevOps. This will demonstrate your hands-on experience and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or the company’s approach to continuous improvement. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
