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- Tasks: Enhance and support our ServiceNow platform while collaborating with a dynamic tech team.
- Company: Join a close-knit, people-first tech company that values curiosity and collaboration.
- Benefits: Flexible hybrid working, monthly lifestyle allowance, daily meal coverage, and unlimited learning access.
- Why this job: Make a real impact from day one and grow your skills in a supportive environment.
- Qualifications: 3+ years of ServiceNow experience and strong communication skills.
- Other info: Enjoy extra days off, wellness support, and opportunities for volunteering.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for a motivated and detail-oriented ServiceNow Developer to join our growing technology team. If you’re passionate about building smart, scalable solutions and want to work in a collaborative, people-first environment, this could be the perfect opportunity for you.
About the Role
As a ServiceNow Developer, you’ll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you’ll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You’ll also contribute to platform improvements, integrations, and documentation—making a real impact from day one.
What You’ll Do
- Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions
- Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine
- Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management
- Troubleshoot and resolve technical issues, contributing to incident resolution
- Maintain clear documentation and support user training
- Contribute to the ServiceNow roadmap and continuous improvement initiatives
What We’re Looking For
- 3+ years of experience working with the ServiceNow platform
- Understanding of ITSM lifecycle, ITIL framework, and platform integrations
- Familiarity with software development practices and tools like Azure DevOps
- Strong communication and stakeholder engagement skills
- A proactive, service-oriented mindset with attention to detail
- ServiceNow CSA certification is a plus
Why Join Us?
We’re a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you’re looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we’ll support your development every step of the way.
What We Offer You
- Flexible working: Hybrid working with 2 days in office & 3 days from home per week.
- Attractive office location with shared parking spots available.
- Monthly lifestyle allowance: An extra 6% on top of your base salary to spend on wellness, learning, or other perks.
- Daily meal allowance: €8.50 per working day, fully covered.
- Extra days off to help you recharge.
- Life assurance to support your loved ones.
- Up to 20 days paid leave for sickness or caring responsibilities.
- Annual performance bonus based on your contribution.
- Daily office refreshments to keep you energised.
- Unlimited LinkedIn Learning access to support your growth.
- Well-being support through apps and an Employee Assistance Programme.
- Events and workshops throughout the year.
- Opportunities to give back through volunteering and charity initiatives.
Ready to grow your career in a supportive and forward-thinking environment? Apply now and help shape the future of our ServiceNow platform.
ServiceNow Developer in Manchester employer: Freshfields
Contact Detail:
Freshfields Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate what you can do beyond just talking about it.
✨Tip Number 3
Prepare for the unexpected! Brush up on common technical questions and be ready to solve problems on the spot. We love seeing how you think and approach challenges.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, we appreciate a little extra effort!
We think you need these skills to ace ServiceNow Developer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the ServiceNow platform and relevant ITSM modules. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for building scalable solutions and working in a collaborative environment. Let us know why you’re excited about the role and how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, make sure to highlight your communication skills in your application. We love candidates who can engage effectively with both technical and non-technical teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Freshfields
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the ITSM lifecycle, ITIL framework, and any relevant integrations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Collaboration Skills
Since this role involves working closely with engineers and stakeholders, be prepared to share examples of how you've successfully collaborated in the past. Highlight your communication skills and how you’ve engaged with different teams to deliver high-quality solutions.
✨Prepare for Technical Questions
Expect some technical questions related to ServiceNow development and troubleshooting. Brush up on common issues and solutions, and be ready to demonstrate your problem-solving skills. This is your chance to shine and show how you can contribute from day one.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or the ServiceNow roadmap. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.