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For Companies At a Glance
- Tasks: Lead the development of ServiceNow modules and drive platform improvements.
- Company: Join Freshfields, a people-first legal services firm that values innovation.
- Benefits: Enjoy professional development, certification support, and a collaborative team environment.
- Why this job: Make a real impact with cutting-edge tech in a supportive culture.
- Qualifications: Strong ITSM knowledge and excellent communication skills are essential.
- Other info: We welcome diverse applicants and offer great career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Freshfields is looking for a Senior ServiceNow Developer to shape and evolve our ServiceNow platform—delivering smart, scalable solutions that support our people and our business.
What You’ll Do:
- Lead the development and enhancement of ServiceNow modules including ITSM, ITOM, HR, CSM, and App Engine.
- Collaborate with stakeholders to translate business needs into technical solutions.
- Drive platform improvements, integrations (including Microsoft Teams), and automation initiatives.
- Mentor junior developers and contribute to a culture of continuous learning.
- Manage the ServiceNow roadmap, ensuring optimal use of new features and upgrades.
- Troubleshoot complex issues and support incident resolution with minimal disruption.
What You’ll Bring:
- Strong technical understanding & expertise of ITSM lifecycle, ServiceNow architecture, and workflow design.
- Experience with integrations, Azure DevOps, and both imperative and declarative programming.
- Excellent communication and stakeholder engagement skills.
- ServiceNow CSA/CAD and ITIL certifications (beneficial but not essential).
What We Offer:
- A people-first culture that values collaboration, inclusion, and innovation.
- Opportunities for professional development, certification support, and career progression.
- A close-knit team environment where your ideas and contributions are valued.
- Exposure to cutting-edge technologies including AI, automation, and machine learning.
- A role where you can make a real impact—technically and culturally.
We welcome applicants from all backgrounds and experiences. If you’re passionate about technology and ready to grow in a supportive, dynamic environment, we’d love to hear from you.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background.
All offers of employment will be conditional on the candidate having/securing the right to work in the UK in the role in question and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only if and when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case‑by‑case basis and take a number of relevant factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
Senior ServiceNow Developer in Manchester employer: Freshfields
Contact Detail:
Freshfields Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Developer in Manchester
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the ServiceNow space. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
Don’t just talk about your experience—show it! Create a portfolio or GitHub repository showcasing your ServiceNow projects. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Ace the Interview
Prepare for those interviews by brushing up on common questions related to ServiceNow and your technical skills. Practice explaining your thought process when solving problems, as this will demonstrate your expertise and collaborative spirit.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Senior ServiceNow Developer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior ServiceNow Developer role. Highlight your experience with ITSM, integrations, and any relevant certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Don’t forget to mention any specific projects or achievements that showcase your expertise.
Showcase Your Technical Skills: We’re keen on your technical prowess, so be sure to detail your experience with ServiceNow architecture and workflow design. If you’ve worked on automation initiatives or integrations, let us know how you made an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Freshfields
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform, especially the modules like ITSM, ITOM, and HR. Be ready to discuss how you've used these in past projects and how they can be enhanced or integrated with other tools like Microsoft Teams.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of complex issues you've troubleshot in the past. Highlight your approach to incident resolution and how you minimised disruption—this will show your technical prowess and ability to handle pressure.
✨Engage with Stakeholders
Since collaboration is key, think of instances where you've successfully translated business needs into technical solutions. Be ready to discuss how you communicate with stakeholders and ensure their requirements are met.
✨Emphasise Continuous Learning
Freshfields values a culture of continuous learning, so talk about how you mentor junior developers and keep yourself updated with the latest trends in technology. Mention any relevant certifications or courses you've taken to enhance your skills.
