At a Glance
- Tasks: Lead HR transformation projects and optimise processes for a global law firm.
- Company: Join Freshfields, a top international law firm with a collaborative culture.
- Benefits: Flexible working arrangements, professional growth opportunities, and a supportive environment.
- Other info: Be part of a diverse team that values innovation and continuous improvement.
- Why this job: Make a real impact on HR operations and shape the future of the firm.
- Qualifications: Experience in HR process design and leading change projects required.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the HR Process/Change Manager role at Freshfields.
Location: Manchester (with limited national and occasional global travel)
Contract: Fixed Term – 10 months
Reports to: Global Head of Continuous Improvement
About Freshfields
Freshfields is a leading international law firm, trusted by businesses worldwide for advice of the highest quality. We foster a collaborative, inclusive, and high-performing environment where colleagues are empowered to excel. Our culture is built on integrity, respect, and continuous improvement, supporting professional growth and wellbeing through flexible working arrangements and fair access to opportunities.
The Opportunity
We are seeking an experienced HR Process / Change Manager to lead and deliver transformation initiatives within our HR function. This is a pivotal role that will shape the future of HR operations at Freshfields, driving operational excellence and enhancing the colleague experience across our global network.
What You’ll Do
- Lead HR transformation projects using Lean Six Sigma and change management methodologies.
- Design, document, and optimise HR processes in collaboration with HR, Continuous Improvement, and business stakeholders.
- Standardise and scale HR processes globally, ensuring compliance with regulatory requirements.
- Quantify and communicate the impact of process changes on efficiency, cost, risk, and colleague experience.
- Support HR technology and data strategy implementation.
- Act as a change agent, facilitating workshops, conducting impact assessments, and driving adoption of new processes and technologies.
What We’re Looking For
- Degree in HR, Business, Information Systems, or related field.
- Demonstrable experience in HR process design, engineering, or transformation in a global context.
- Proven track record in leading large-scale change projects.
- Strong analytical, project management, and stakeholder engagement skills.
- Proficiency with HRIS and automation tools (e.g., Workday, ServiceNow, RPA).
- Excellent communication, facilitation, and coaching abilities.
What We Value
- A mindset of continuous improvement and operational excellence.
- Ability to work collaboratively across functions and geographies.
- Commercial awareness and strategic thinking.
- Adaptability and resilience in a changing environment.
Why Join Us?
At Freshfields, you’ll be part of a global team that values innovation, collaboration, and professional growth. This is your chance to make a tangible impact on HR operations and help shape the future of our firm.
Ready to take the next step? If you are passionate about driving HR transformation and continuous improvement, we’d love to hear from you. Apply now and join us in shaping HR excellence at Freshfields.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background.
All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
HR Process/Change Manager in Manchester employer: Freshfields
Freshfields is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Change Delivery Manager, you will be at the forefront of transformative projects, with ample opportunities for professional growth and development within a global network. The firm fosters a culture of inclusivity and support, ensuring that every employee can contribute meaningfully while enjoying a balanced work-life experience in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land HR Process/Change Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Freshfields on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR transformation scenarios. Think about how you’d apply Lean Six Sigma in real-life situations. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your change management chops! Be ready to discuss specific projects where you’ve led change. Highlight the impact you made on efficiency and colleague experience – that’s what Freshfields is all about!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Freshfields team and shaping HR excellence with us.
We think you need these skills to ace HR Process/Change Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Process/Change Manager role. Highlight your experience in HR transformation and any relevant methodologies like Lean Six Sigma. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about driving HR transformation and how you can contribute to our continuous improvement culture. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Quantify your successes where possible, as this helps us understand the value you can bring to Freshfields.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Freshfields
✨Know Your HR Processes
Before the interview, brush up on your knowledge of HR processes and methodologies like Lean Six Sigma. Be ready to discuss how you've applied these in past roles, especially in a global context, as this will show your understanding of the position's requirements.
✨Showcase Your Change Management Skills
Prepare specific examples of large-scale change projects you've led. Highlight your role as a change agent, detailing how you facilitated workshops and drove adoption of new processes. This will demonstrate your capability to lead transformation initiatives effectively.
✨Engage with Stakeholders
Think about how you've collaborated with various stakeholders in previous roles. Be prepared to discuss your approach to stakeholder engagement and how you’ve communicated the impact of process changes on efficiency and colleague experience.
✨Demonstrate Continuous Improvement Mindset
Freshfields values a mindset of continuous improvement. Share examples of how you've identified areas for enhancement in HR operations and the steps you took to implement those improvements. This will align well with their culture and expectations.
