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- Tasks: Support the business with employee relations guidance and manage core ER processes.
- Company: Freshfields is a leading global law firm known for its commitment to excellence.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Join a dynamic team that values integrity, engagement, and high performance in a supportive culture.
- Qualifications: 4+ years of experience in employee relations or HR, with strong knowledge of employment law.
- Other info: Freshfields promotes equal opportunities and welcomes diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
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You will report into the Senior Manager, ER and also work closely with the other members of the firm’s Employee Relations and Performance team to provide excellent ER guidance and support to the business. You will be the first point of contact to provide HR colleagues and the business with advice and support on all employee relations matters, with the purpose of facilitating an organisational culture of high performance, high integrity and employee engagement.
Key responsibilities and deliverables
- Advising on all employee relations matters, such as performance management, grievance and disciplinary issues, sickness absence and occupational heath
- Managing core ER processes, including performance management, disciplinary and capability
- Conducting grievance and disciplinary investigations, including decision-making (depending on level of complexity)
- Building and sustaining strong business relationships to influence their approach and promote good employee relations and across the firm
- Keeping to date with developments in terms of employment legislation and employee relations issues, and utilising this knowledge to advise, guide and direct HR and the business where necessary and maintaining company policy and procedure accordingly
- Supporting other team members and ER support as appropriate on ER related matters and initiatives
- Delivering relevant ER training, e.g. to managers, HR managers and HR Services
- Drafting policy and other employment-related documentation as required
- To undertake such other tasks as may be necessary from time to time
- Working closely with HR Services to identify ER services that can be provided by HR Services and to ensure an excellent level operational delivery of ER services by HR Services
Key requirements
- Strong knowledge and practical experience of independently managing core ER procedures and processes to a high standard
- At least 4 years’ previous experience of advising on a wide range of employee relations issues, preferably in in a specialist ER advisor/manager role or in a HR manager role with strong ER experience.
- Able to build and maintain strong and trusting relationships with a wide range of people gaining credibility at all levels
- Good working knowledge of employment law
- Experience of working on own initiative within a demanding environment with the highest professional standards
- Experience within a professional services organisation or an organisation known for ER/HR excellence
- Experience of managing the delivery of ER work product
- High level of integrity and conscientiousness
- Excellent judgement, with a logical, meticulous and pragmatic approach to decision-making
- Highly adaptable — calmly, intelligently and readily responsive to unforeseen circumstances
- Ability to build strong and trusting relationships at all business levels.
- Able to prioritise multiple requests and then take charge to meet those deadlines
- Effective interpersonal and influencing skills, with the ability to gain others\’ confidence quickly
- Effective communication skills (both orally and in writing), with strong attention to detail
- Good feedback skills, both giving and receiving
- Someone who drives things forward, is organized and ensures that deadlines are met
- Resilient and able to maintain humour and sense of proportion
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Legal Services, Professional Services, and Law Practice
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Employee Relations Manager employer: Freshfields
Contact Detail:
Freshfields Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager
✨Tip Number 1
Familiarise yourself with the latest employment legislation and employee relations trends. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the HR and employee relations sectors. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at Freshfields.
✨Tip Number 3
Prepare for situational interview questions by reflecting on your past experiences. Think of specific examples where you've successfully managed employee relations issues, as this will showcase your practical experience.
✨Tip Number 4
Research Freshfields' company culture and values. Understanding their approach to employee relations will allow you to tailor your responses during the interview and show that you're a good fit for their team.
We think you need these skills to ace Employee Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly any specific cases or projects you've managed. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about employee relations and how your background aligns with Freshfields' values. Mention specific experiences that showcase your ability to handle complex ER issues.
Showcase Relevant Skills: Emphasise your knowledge of employment law and your ability to build strong relationships. Provide examples of how you've successfully influenced others and managed ER processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Employee Relations Manager.
How to prepare for a job interview at Freshfields
✨Know Your Employee Relations Fundamentals
Make sure you have a solid understanding of core employee relations processes, such as performance management and grievance handling. Be prepared to discuss your previous experiences in these areas and how you've successfully navigated complex situations.
✨Demonstrate Strong Relationship-Building Skills
Since the role requires building trust with various stakeholders, think of examples where you've successfully influenced others or resolved conflicts. Highlight your interpersonal skills and how they contributed to positive outcomes in your past roles.
✨Stay Updated on Employment Legislation
Familiarise yourself with recent changes in employment law and how they impact employee relations. Being able to discuss current trends and legislation will show that you're proactive and knowledgeable, which is crucial for this position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle specific employee relations issues, such as disciplinary actions or performance management challenges, and be ready to articulate your thought process clearly.