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- Tasks: Support lawyers by managing knowledge resources and responding to queries.
- Company: Join Freshfields, a leading international law firm with a diverse and inclusive culture.
- Benefits: Enjoy a collaborative environment, training opportunities, and potential for remote work.
- Why this job: Perfect for those passionate about law and knowledge management in a global setting.
- Qualifications: Degree educated with strong research skills; law degree and legal experience preferred.
- Other info: Occasional travel to London for library management may be required.
The predicted salary is between 28800 - 43200 £ per year.
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Knowledge & Information Services Assistant – IAG, Manchester
Client:
Location:
Manchester, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
13ca4fe687c5
Job Views:
29
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
The Knowledge & Information Services Assistant will support the firm’s Knowledge Lawyers and the lawyers in the international arbitration group (IAG) worldwide. They will be responsible for capturing knowhow and developing our internal knowledge collections, managing our external resources (online and in print), and guiding users, responding to queries, and supporting resources training.
The Knowledge & Information Services Assistant will be part of our global Knowledge & Information Services Team, led by the Global Head of Knowledge & Information Services. They will report to a Knowledge & Information Services Manager and work alongside other Specialists and Assistants.
The IAG is a truly integrated and global team with shared know-how, resources, and training. The role supports lawyers across multiple jurisdictions and collaborates on firmwide or cross-practice projects.
Overview of the function
Our global Knowledge function connects people and knowledge to enable our lawyers to provide market-leading client service, grow the firm’s business, and support legal skills development. Our Knowledge & Information Services team ensures access to curated knowledge collections and external resources, supporting research and current awareness.
This is an exciting opportunity for candidates interested in law, knowledge, and information management, eager to develop understanding of international arbitration.
Key responsibilities and deliverables
- Knowledge & Insight capture: Ensuring insights and know-how from client mandates are captured, working with Knowledge Lawyers.
- Current awareness: Supporting creation and sharing of updates on legal, regulatory, and market developments, including research, summarizing, and maintaining topics pages.
- Knowledge collections management: Managing internal knowledge collections, uploading, tagging, curating materials, and creating topics pages.
- Internal knowledge products: Supporting creation and updating of internal forms, templates, and practice notes.
- Information on resources: Updating information on SharePoints and other tools.
- External resource expertise: Understanding external online databases, guiding searches, setting alerts, and liaising with vendors.
- Resources training and guidance: Training lawyers and colleagues on knowledge tools and external resources, developing e-learnings and guidance materials.
- Research & signposting: Assisting users with searches, directing to resources, and responding to queries.
- External resource management: Classifying new titles, updating library systems, and conducting audits. Occasional travel to London for library management.
- Compliance with policies: Adhering to copyright and compliance policies.
- Supporting external vendor management: Assisting with contracts, renewals, and purchase orders.
Key requirements
Essential:
- Degree educated
- Research skills
- Highly IT literate, including Microsoft Office 365
Highly Desirable:
- Degree in law
- Knowledge of international arbitration
- SharePoint skills
- Experience in a law firm or legal environment
About Freshfields
Freshfields Bruckhaus Deringer is a major international law firm with over 2,400 lawyers in 28 offices, serving multinational clients. We value diversity, inclusion, and a supportive environment. Our culture emphasizes respect, teamwork, and global collaboration. We are committed to equality and diversity, promoting a merit-based recruitment process, and supporting work rights in the UK.
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Knowledge & Information Services Assistant - IAG employer: Freshfields Bruckhaus Deringer
Contact Detail:
Freshfields Bruckhaus Deringer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Knowledge & Information Services Assistant - IAG
✨Tip Number 1
Familiarise yourself with the latest trends in international arbitration. This will not only help you understand the context of the role but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the legal field, especially those working in knowledge management or international arbitration. Attend relevant events or webinars to make connections and learn more about the industry.
✨Tip Number 3
Gain hands-on experience with tools like SharePoint and other knowledge management systems. Familiarity with these platforms can set you apart from other candidates and demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss how you would approach capturing and managing knowledge within a legal context. Think of examples or strategies that showcase your research skills and IT literacy, as these are crucial for the position.
We think you need these skills to ace Knowledge & Information Services Assistant - IAG
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Knowledge & Information Services Assistant role. Emphasise any research skills, IT literacy, and experience in a legal environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Mention your understanding of international arbitration and how your background makes you a suitable candidate for supporting the Knowledge & Information Services team.
Highlight Relevant Skills: In your application, specifically mention your proficiency with Microsoft Office 365 and any experience with SharePoint. If you have knowledge of external online databases or library management, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Freshfields Bruckhaus Deringer
✨Showcase Your Research Skills
As a Knowledge & Information Services Assistant, strong research skills are essential. Be prepared to discuss your previous experiences with research, particularly in legal contexts. Highlight any specific tools or databases you have used and how they contributed to your success.
✨Demonstrate IT Proficiency
This role requires a high level of IT literacy, especially with Microsoft Office 365 and SharePoint. During the interview, mention any relevant projects where you utilised these tools effectively. If you have experience with other knowledge management systems, be sure to bring that up too.
✨Understand International Arbitration
Having a grasp of international arbitration will set you apart from other candidates. Brush up on key concepts and recent developments in this area. You might be asked about your understanding of the subject, so showing your enthusiasm and knowledge can make a great impression.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations related to knowledge management. Think of examples from your past experiences where you successfully managed information or supported colleagues, and be ready to share those stories.
