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- Tasks: Join our team as a Business Analyst, driving business development transformation and optimising our CRM solutions.
- Company: Freshfields is a leading international law firm, known for high-quality business law advice globally.
- Benefits: Enjoy a supportive work environment, diverse culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping client strategies and making a real impact in the legal sector.
- Qualifications: Experience as a Business Analyst in global organisations, preferably in legal or professional services.
- Other info: This is a 12-month fixed-term contract based in Manchester, with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Business Analyst to join our Global CRM (Client Relationship Management) team, to support delivery of a firm-wide business development transformation programme. Working closely with the Senior Change Manager, the role holder will be responsible for understanding, defining, documenting and providing guidance on delivering solutions to embed best practices in business development and leverage the value of our CRM platform (Salesforce).
The ideal candidate will have good understanding of business development processes and activities. They will have excellent consultative, communication and technical skills, with the ability to operate credibly with stakeholders and work collaboratively with colleagues in Marketing & Business Development, IT and other specialist teams across our global firm.
Key responsibilities
- Gather and analyse information from subject matter experts in MBD and Partners
- Document business requirements
- Transform business requirements into functional configuration requirements, processes, workflows and acceptance criteria, working closely with the Salesforce Development team.
- Maintain and ensure traceability between business needs, requirements, and the solution configuration
- Support data mapping, migration and value analysis activities
- Support business change, adoption, communications and training activities
Key requirements
- Experience as a Business Analyst within a global organisation
- Knowledge and experience in the legal, financial or professional services industries preferred
- Entrepreneurial instincts with a clear bias for informed action and a track record of leading new initiatives with limited resources and support
- Works across resources (people), projects, regions/time zones to assess and report on project status and project performance across all project workstreams
- Assists in tracking and delivering on behavioural change programmes related to marketing technologies
- Knowledge of law firm or professional services bid/pitch management or other sales processes
- Experience working with cross-functional global teams
- Experience conducting user interviews and facilitating workshops
Competencies
- Ability to “hold the room” and lead among leaders, whilst considering the soft skills required to build trust
- Ability to easily and effectively connect and relate to senior leadership and executives
- Strong executive presence and demonstrated ability to build, extend and maintain senior executive relationships with executive steering committee members
- Demonstrated ability to lead consulting teams comprised of senior level domain experts
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions, and governments. Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.
Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients. Inclusion Freshfields is an equal opportunities employer and all applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background.
Business Analyst (12 Month Fixed Term Contract) employer: Freshfields Bruckhaus Deringer
Contact Detail:
Freshfields Bruckhaus Deringer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (12 Month Fixed Term Contract)
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for this role. Consider taking an online course or certification to demonstrate your proficiency and understanding of how it can be leveraged in business development.
✨Tip Number 2
Network with professionals in the legal and financial sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the specific challenges they face, which can help you tailor your approach during interviews.
✨Tip Number 3
Brush up on your consultative skills. Practice articulating how you've successfully collaborated with cross-functional teams in the past, as this will be crucial in demonstrating your ability to work effectively with various stakeholders.
✨Tip Number 4
Prepare to discuss behavioural change programmes you've been involved in. Highlight any experience you have in leading initiatives that required stakeholder buy-in, as this aligns well with the responsibilities of the Business Analyst role.
We think you need these skills to ace Business Analyst (12 Month Fixed Term Contract)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Business Analyst position. Tailor your application to highlight relevant experience in business development processes and CRM systems like Salesforce.
Craft a Tailored CV: Your CV should reflect your experience as a Business Analyst, particularly in global organisations. Emphasise your consultative skills, ability to work with cross-functional teams, and any specific achievements related to business transformation or CRM implementation.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with Freshfields' values and the specific needs of the Global CRM team. Use examples to demonstrate your ability to lead initiatives and collaborate effectively.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Freshfields Bruckhaus Deringer
✨Understand the Role
Make sure you have a solid grasp of what a Business Analyst does, especially in the context of CRM and business development. Familiarise yourself with Salesforce and be ready to discuss how you can leverage it to improve processes.
✨Showcase Your Experience
Prepare examples from your past roles that demonstrate your ability to gather and analyse information, document requirements, and work collaboratively with cross-functional teams. Highlight any experience you have in the legal or professional services sectors.
✨Communicate Effectively
Since the role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built relationships with stakeholders and led initiatives in previous positions.
✨Demonstrate Soft Skills
The ability to 'hold the room' and connect with senior leadership is crucial. Think of ways to showcase your soft skills during the interview, such as your approach to building trust and leading discussions among leaders.
