1. Job Summary
Fresher Jobs Hub is seeking an experienced, proactive, and strategic Change Communications Manager – Employee Engagement to lead internal communication initiatives that support organisational transformation, employee engagement, and business change programmes. This role is responsible for developing and delivering clear, consistent, and engaging communication strategies that help employees understand organisational changes, embrace new initiatives, and remain connected to the companys vision, values, and business objectives.
The successful candidate will work closely with senior leadership, Human Resources, organisational development teams, department heads, and project managers to communicate important business updates, transformation initiatives, policy changes, technology implementations, and workplace developments.
The ideal candidate will have excellent communication skills, strong stakeholder management capabilities, and experience translating complex organisational changes into meaningful messages that employees can easily understand. This position plays a key role in building trust, reducing uncertainty, encouraging employee participation, and creating a positive workplace culture throughout periods of change.
2. Key Responsibilities
- Develop and implement comprehensive internal change communication strategies aligned with organisational goals and transformation programmes.
- Create clear, engaging, and employee-focused communication plans for organisational restructuring, business transformation, process improvements, and technology adoption.
- Work closely with senior leadership, HR teams, department managers, and project stakeholders to understand upcoming changes and communicate their impact effectively.
- Translate complex business information into accessible messages suitable for employees across different departments, roles, and organisational levels.
- Prepare internal communication materials, including leadership announcements, employee newsletters, email campaigns, intranet articles, presentations, FAQs, and change updates.
- Lead communication activities that encourage employee engagement, participation, feedback, and understanding throughout organisational change initiatives.
- Develop communication timelines, stakeholder engagement plans, messaging frameworks, and channel strategies for major business projects.
- Support leaders and managers with communication toolkits, briefing documents, talking points, and guidance for team discussions.
- Identify potential employee concerns, communication gaps, and resistance to change, recommending appropriate engagement and communication solutions.
- Organise employee engagement activities, virtual town halls, leadership sessions, workshops, and internal information-sharing events.
- Collaborate with HR and organisational development teams to ensure communications reflect company culture, employee expectations, and people-management priorities.
- Monitor employee feedback through surveys, focus groups, feedback sessions, and engagement platforms.
- Measure communication effectiveness using engagement rates, employee participation, feedback quality, and communication reach.
- Maintain consistent messaging across internal communication channels and ensure all information is accurate, timely, and aligned with company policies.
- Manage multiple communication projects simultaneously while meeting deadlines and maintaining high editorial standards.
- Continuously improve internal communication practices by identifying opportunities to strengthen transparency, collaboration, and employee trust.
3. Required Skills and Qualifications
- Bachelors degree in Communications, Public Relations, Human Resources, Business Administration, Marketing, Journalism, or a related discipline.
- Professional experience in internal communications, employee engagement, organisational change, corporate communications, or change management.
- Excellent written and verbal communication skills, with the ability to develop clear and persuasive messages for different employee audiences.
- Strong understanding of organisational change communication principles and employee engagement strategies.
- Ability to simplify complex business developments and communicate them in an accessible and engaging manner.
- Experience creating communication plans, presentations, newsletters, employee announcements, and leadership messages.
- Strong stakeholder management and relationship-building abilities.
- Excellent planning, organisation, and project coordination skills.
- Ability to manage confidential information with professionalism and discretion.
- Proficiency in Microsoft Office applications, particularly Word, PowerPoint, Excel, and Outlook.
- Familiarity with collaboration and communication platforms such as Microsoft Teams, SharePoint, intranet systems, and employee engagement tools.
- Strong analytical skills with the ability to interpret employee feedback and communication performance data.
- Ability to work independently and collaboratively in a fast-paced, changing business environment.
4. Experience
- Typically 4–7 years of relevant experience in internal communications, employee engagement, change communications, corporate communications, or organisational development.
- Previous experience supporting large-scale organisational transformation or business change programmes is highly desirable.
- Demonstrated ability to develop and deliver communication strategies for employees across multiple departments or locations.
- Experience working with senior leaders, HR professionals, project teams, and cross-functional stakeholders.
- A proven track record of managing communication projects from planning through execution and evaluation.
- Experience supporting employee engagement initiatives, leadership communication, and workplace culture programmes.
- Candidates with experience in consulting, technology, professional services, financial services, or large corporate environments will be advantageous.
5. Working Hours
- Full-time position with standard business working hours.
- Typical working schedule: Monday to Friday, approximately 40 hours per week.
- Flexible working arrangements may be available depending on business requirements.
- Occasional extended hours may be required during major organisational announcements, transformation launches, or critical communication activities.
- Participation in virtual meetings, leadership briefings, and cross-functional project discussions may be required.
- Remote or hybrid working opportunities may be considered depending on the companys operational policies.
6. Knowledge, Skills and Abilities
- Change Management Knowledge: Strong understanding of organisational change processes, employee communication requirements, change adoption, and workforce engagement.
- Strategic Communication: Ability to design communication strategies that connect business objectives with employee needs and expectations.
- Employee Engagement: Knowledge of methods for encouraging employee participation, gathering feedback, strengthening workplace relationships, and improving organisational culture.
- Content Development: Excellent writing, editing, storytelling, and presentation skills, with the ability to produce professional communication materials.
- Leadership Communication: Ability to support senior executives and managers in communicating organisational priorities, business updates, and transformation initiatives.
- Stakeholder Collaboration: Strong interpersonal skills and the ability to build productive relationships across departments and organisational levels.
- Project Management: Ability to coordinate communication activities, manage competing priorities, maintain schedules, and deliver projects within agreed deadlines.
- Analytical Thinking: Ability to evaluate communication performance, identify engagement trends, and recommend improvements based on employee feedback and measurable results.
- Problem‑Solving: Confidence in addressing communication challenges, managing sensitive messaging, and responding effectively to employee concerns.
- Adaptability: Ability to remain organised, flexible, and effective while managing changing priorities and evolving business requirements.
- Digital Communication: Understanding of digital workplace communication channels, employee intranets, collaboration platforms, and online engagement tools.
7. Benefits
Fresher Jobs Hub aims to promote a supportive and professional working environment where employees can develop their capabilities and contribute to meaningful organisational initiatives.
Potential benefits associated with this position may include:
- Competitive salary based on qualifications, experience, and role responsibilities.
- Opportunities to work on strategic organisational transformation and employee engagement projects.
- Professional development and access to relevant communication and change management training.
- Opportunities to collaborate with senior leadership and cross‑functional business teams.
- Flexible working arrangements, subject to company policy.
- Supportive and collaborative working environment.
- Opportunities to develop leadership, project management, and strategic communication capabilities.
- Performance‑based recognition and career development opportunities.
- Exposure to modern communication technologies and employee engagement practices.
- Opportunities for long‑term professional growth within communications, HR, and organisational development.
- Specific benefits and employment terms will be confirmed during the recruitment process.
8. Why Join Fresher Jobs Hub?
Joining Fresher Jobs Hub as a Change Communications Manager – Employee Engagement offers an opportunity to make a meaningful contribution to organisational development and workplace culture.
You will play an important role in helping employees understand business priorities, navigate organisational changes, and remain connected to the companys direction. Your communication strategies will help create transparency, strengthen employee relationships, and support successful business transformation.
This position offers the opportunity to work with different departments, influence leadership communication, and develop innovative approaches to employee engagement. You will also have the chance to expand your expertise in organisational change, strategic communications, and people‑focused business initiatives.
If you are passionate about connecting people, communicating change effectively, and creating positive employee experiences, this role provides an excellent opportunity to advance your career.
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