1. Job Summary
Fresher Jobs Hub is seeking a highly organised, proactive, and results-driven Commercial Property Manager – Tenant and Asset Coordination to oversee the daily operations, tenant relationships, and overall performance of commercial property assets.
The successful candidate will be responsible for coordinating tenant requirements, maintaining positive landlord-tenant relationships, monitoring property conditions, supporting lease administration, and ensuring that commercial properties operate efficiently and remain financially and operationally sustainable.
This position requires a strong understanding of commercial property management, facilities coordination, tenant communication, property documentation, and asset performance monitoring. The ideal candidate will demonstrate excellent organisational abilities, commercial awareness, problem-solving skills, and the confidence to coordinate multiple stakeholders, including landlords, tenants, contractors, maintenance providers, and property investors.
The role offers an opportunity to contribute to the successful management of commercial property portfolios while supporting long-term asset value, tenant satisfaction, and operational excellence.
2. Key Responsibilities
Tenant Relationship Management
- Serve as the primary point of contact for commercial tenants regarding property-related enquiries, service requests, maintenance concerns, and general operational matters.
- Develop and maintain professional relationships with tenants to encourage satisfaction, retention, and positive communication.
- Coordinate tenant onboarding, move-in arrangements, property handovers, and move-out procedures.
- Respond promptly to tenant complaints and concerns, ensuring that issues are investigated and resolved appropriately.
- Conduct regular tenant check-ins to understand operational requirements and identify opportunities to improve service delivery.
- Communicate property policies, building procedures, and relevant lease obligations clearly.
Commercial Property Operations
- Coordinate the daily operational activities of assigned commercial properties.
- Monitor property conditions, building services, common areas, security arrangements, and maintenance requirements.
- Work closely with facilities management teams and external contractors to ensure timely completion of maintenance activities.
- Arrange property inspections and monitor corrective actions.
- Ensure that building operations are conducted in accordance with applicable safety requirements and property management standards.
- Identify operational challenges and recommend practical improvements to enhance property performance.
Asset Coordination and Performance
- Support the management and monitoring of commercial property assets to protect their condition, functionality, and long-term value.
- Maintain accurate property records, asset registers, maintenance histories, and operational documentation.
- Monitor occupancy levels, tenant retention, outstanding service requests, and other relevant property performance indicators.
- Assist with operating budgets, expenditure tracking, maintenance forecasts, and financial reporting.
- Identify opportunities to improve asset utilisation, reduce unnecessary operational costs, and enhance tenant experience.
- Coordinate property improvement projects and monitor progress against agreed timelines and budgets.
Lease and Administrative Coordination
- Assist with lease administration, including renewal tracking, expiry reminders, rent review schedules, and tenant documentation.
- Maintain organised records of tenancy agreements, insurance certificates, compliance documents, and property correspondence.
- Coordinate with leasing teams regarding vacant spaces, prospective tenants, and occupancy updates.
- Support rent collection monitoring and follow up on outstanding payments in accordance with company procedures.
- Prepare management reports, property updates, and tenant communication documents.
- Ensure that property- related information is accurate, confidential, and properly maintained.
Contractor and Stakeholder Coordination
- Liaise with contractors, suppliers, maintenance providers, property consultants, and other external stakeholders.
- Obtain and review service quotations and coordinate approvals where required.
- Monitor contractor performance, service quality, and completion of assigned work.
- Schedule maintenance activities while minimising disruption to tenants.
- Coordinate communication between landlords, investors, tenants, and internal departments.
- Escalate significant operational, financial, contractual, or safety concerns to senior management.
3. Required Skills and Qualifications
- Bachelors degree or diploma in Property Management, Real Estate, Business Administration, Facilities Management, Finance, or a related discipline.
- Understanding of commercial property management principles and tenant relationship coordination.
- Knowledge of commercial leasing procedures, lease administration, and property operations.
- Strong written and verbal communication skills.
- Excellent organisational, administrative, and time‑management abilities.
- Ability to coordinate multiple properties, tenants, contractors, and operational activities.
- Good financial awareness, including expense tracking, budgeting, and basic property performance reporting.
- Strong negotiation, conflict‑resolution, and problem‑solving abilities.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
- Familiarity with property management software, maintenance tracking systems, and digital documentation platforms is an advantage.
- Ability to handle confidential property, financial, and tenant information professionally.
4. Experience
- Previous experience in commercial property management, facilities coordination, real estate administration, or asset management is preferred.
- Experience coordinating tenant enquiries, property maintenance, contractor services, and lease administration will be beneficial.
- Candidates with experience supporting commercial offices, retail premises, industrial properties, or mixed‑use developments are encouraged to apply.
- Experience preparing property reports, tracking operational expenditure, and maintaining property records is desirable.
- Candidates with relevant academic qualifications and strong administrative or customer relationship skills may also be considered for entry‑level opportunities.
- A demonstrated ability to manage competing priorities and maintain professional stakeholder relationships is highly valued.
5. Working Hours
Employment Type: Full-time.
Working Schedule: Monday to Friday, subject to operational requirements.
Standard working hours will be established according to company policy and assigned property requirements.
Occasional flexibility may be required to coordinate urgent maintenance activities, tenant concerns, inspections, or contractor appointments.
Some site visits and property inspections may be required.
Remote administrative coordination may be available depending on the employers operational arrangements; this is not necessarily a fully remote position.
6. Knowledge, Skills and Abilities
Commercial Property Knowledge
- Understanding of commercial property operations, tenant management, building maintenance, and asset coordination.
- Awareness of lease documentation, occupancy management, property inspections, and facilities services.
- Understanding of property operating expenses and asset maintenance requirements.
Communication and Interpersonal Skills
- Ability to communicate effectively with tenants, landlords, investors, contractors, and colleagues.
- Professional approach to managing complaints, enquiries, and sensitive discussions.
- Ability to build positive working relationships with diverse stakeholders.
Organisation and Administration
- Strong ability to maintain accurate property documentation and administrative records.
- Excellent scheduling, coordination, and prioritisation skills.
- Ability to manage multiple deadlines and operational requests efficiently.
Analytical and Problem‑Solving Abilities
- Ability to identify property management challenges and recommend appropriate solutions.
- Confidence in reviewing operational reports, maintenance expenses, and occupancy information.
- Ability to recognise opportunities for improving property performance and tenant satisfaction.
Technical and Digital Skills
- Competence in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to work with property management databases and digital recordkeeping systems.
- Confidence preparing reports, maintaining spreadsheets, and tracking maintenance requests.
Professional Attributes
- High level of integrity, accountability, and attention to detail.
- Customer‑focused and service‑oriented mindset.
- Ability to work independently and collaboratively.
- Adaptability when dealing with changing property requirements.
- Strong commitment to professional standards, safety, and operational efficiency.
7. Benefits
- Competitive salary based on qualifications, experience, and job responsibilities.
- Opportunities to develop expertise in commercial property and asset management.
- Professional development and industry‑related training opportunities.
- Exposure to commercial real estate operations and property investment environments.
- Opportunities to work with experienced property management professionals.
- Supportive and collaborative working environment.
- Opportunities to develop stakeholder management, negotiation, and leadership skills.
- Potential performance‑based incentives, where offered by the employer.
- Paid annual leave and applicable statutory employment benefits.
- Opportunities for career advancement into senior property management, facilities management, or asset management positions.
- Specific compensation, benefits, and employment conditions will be confirmed by the hiring employer.
8. Why Join Fresher Jobs Hub?
Joining an organisation through Fresher Jobs Hub provides an opportunity to pursue a rewarding career in the commercial property management sector.
The Commercial Property Manager – Tenant and Asset Coordination role offers exposure to different aspects of real estate operations, from tenant relationship management and lease coordination to facilities services and long‑term asset performance.
Successful candidates will have the opportunity to strengthen their commercial understanding, develop valuable stakeholder relationships, and contribute to the effective management of important property assets.
This position is particularly suitable for professionals who enjoy combining administration, customer service, operational coordination, and business management responsibilities.
Whether you are an experienced property management professional or a candidate looking to develop a career in commercial real estate, this opportunity can provide a foundation for building valuable industry knowledge and progressing into more senior responsibilities.
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