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- Tasks: Lead and manage cleaning operations across multiple sites, ensuring top-notch hygiene and service delivery.
- Company: Join Fresharoo, a family-run cleaning services provider with a strong reputation in London.
- Benefits: Full-time role with a Monday to Friday schedule, offering stability and work-life balance.
- Why this job: Make a real difference in maintaining hygiene standards while leading a dynamic team.
- Qualifications: Experience in cleaning management, bilingual in English/Spanish, and strong leadership skills.
- Other info: Opportunity for growth in a supportive environment with over 100 employees.
The predicted salary is between 36000 - 60000 £ per year.
Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations.
Key Responsibilities
- Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards.
- Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback.
- Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance.
- Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training.
- Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards.
- Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement.
- Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans.
- Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets.
- Drive service improvements and operational excellence through best practices and process optimisation.
- Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships.
Skills & Experience
- Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts.
- Demonstrated experience managing and leading teams, including supervisors and frontline staff.
- Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders.
- Strong knowledge of health & safety legislation, COSHH, and compliance standards.
- Experience managing suppliers, service contracts, and operational budgets.
- Excellent organisational, planning, and time-management skills.
- Strong written and verbal communication skills.
Experience & Application Details
- Experience: Required
- Languages: English – Advanced; Spanish – Advanced
- Employment: Full-time
- Schedule: Monday – Friday, 9:00 AM – 5:00 PM
About Fresharoo: Fresharoo, founded in 2006, is a family‑run provider of commercial cleaning and facilities services in central London. Over two decades, the company has grown to 100+ employees and 70+ clients, delivering high-quality work.
Cleaning & Hygiene Services Manager in London employer: Fresharoo
Contact Detail:
Fresharoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning & Hygiene Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and hygiene industry. Attend events or join online forums where you can meet potential employers or colleagues. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching Fresharoo and its values. Understand their approach to cleaning and hygiene services. We want you to show how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 3
Practice your bilingual skills! Since this role requires English and Spanish, brush up on your language abilities. We suggest doing mock interviews in both languages to boost your confidence and showcase your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace Cleaning & Hygiene Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cleaning and hygiene services management. Use keywords from the job description to show that you’re a perfect fit for the role.
Show Off Your Bilingual Skills: Since this role requires bilingual communication, don’t forget to mention your English and Spanish proficiency. You can even include examples of how you've used these skills in previous jobs.
Highlight Leadership Experience: We want to see your leadership chops! Share specific examples of how you've managed teams, motivated staff, and improved service delivery in your past roles.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Fresharoo
✨Know Your Stuff
Make sure you brush up on your knowledge of cleaning and hygiene standards, especially health & safety legislation and COSHH. Familiarise yourself with Fresharoo's operations and values so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and leading projects. Be ready to discuss how you've motivated staff, handled conflicts, and driven performance improvements in previous roles. This will demonstrate your capability to lead at Fresharoo.
✨Bilingual Advantage
Since the role requires bilingual communication, practice your Spanish! Be prepared to switch between English and Spanish during the interview, showcasing your ability to communicate effectively with diverse teams and clients.
✨Ask Smart Questions
Prepare thoughtful questions about Fresharoo’s operations, team dynamics, and future goals. This shows your genuine interest in the company and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers!
