Senior Product Manager (Growth)

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About Fresha

Fresha is the leading marketplace platform for beauty & wellness, trusted by millions of consumers and businesses worldwide. Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 12 global offices across North America, EMEA, and APAC. Fresha enables consumers to discover, book, and pay for beauty and wellness appointments via its marketplace, while providing businesses with an all-in-one platform to manage operations, including appointment bookings, point-of-sale, customer records, marketing automation, loyalty programs, inventory, and team management. The ecosystem helps merchants unlock revenue potential through online bookings and automated marketing, integrating with platforms like Instagram, Facebook, and Google.

Role overview:

We are seeking an exceptional Senior Product Manager to join our growing global team. Reporting to the Head of Product, you will work with engineers, designers, data analysts, and marketers to develop and deliver a world-class user experience for our customers and partners. You will influence how our partners grow their business on the Fresha marketplace and improve their daily operations. This role offers an exciting opportunity for autonomous work, challenges, and impactful contributions. The team works from our dog-friendly London office four days a week, with remote work on Wednesdays. The office is located 2 minutes from Old Street.

Key accountabilities:

• Develop and execute a product strategy and roadmap aligned with business goals and market trends.
• Identify and prioritize product opportunities for user acquisition, engagement, and retention.
• Conduct market research and competitive analysis to stay informed of industry trends.
• Lead end-to-end product development, from ideation to launch and beyond.
• Collaborate with engineering, design, marketing, and operations to define requirements.
• Manage the product backlog, prioritize features, and make data-driven decisions.
• Optimize user experiences to maximize engagement and retention.
• Use analytics to identify growth opportunities and track performance.
• Align product strategy with business objectives through stakeholder collaboration.
• Communicate progress and results to stakeholders, fostering transparency and relationships.

Skills, experience & qualifications required:

• 5+ years of product management experience in a consumer-facing business.
• Proven success in leading complex software products and features.
• Entrepreneurial spirit and ability to thrive in a fast-paced scaleup environment.
• Customer-centric mindset with a passion for user experience.
• Excellent communication and leadership skills to influence teams and stakeholders.
• Strong analytical skills to convert data into actionable strategies.
• Creative problem-solving abilities.
• Ability to build relationships across the business and influence upward.
• Team player willing to assist when needed.
• Self-starter with a proactive approach.
• Comfortable in a dynamic, changing environment.

Benefits:

• Growth Opportunities: Be part of a rapidly expanding scale-up with vast potential for personal and professional development.
• Competitive Salary: Your compensation will reflect your experience.
• Fast-Track Career Progression: Demonstrate your skills and dedication to advance quickly.
• Work with Top Talent: Collaborate with leading engineering professionals across Europe.
• Global Impact: Contribute to a platform transforming a fast-growing industry segment worldwide.
• Vibrant Culture: Join a lively, collaborative, and innovative work environment.
• Social Events: Participate in company events that foster team bonding and fun.
• Join a Driven Team: Work with passionate professionals committed to excellence.

Inclusive workforce: Fresha values diversity and inclusion. We ensure fair consideration for all applicants regardless of race, religion, gender, age, or other protected characteristics. If you have accessibility needs, please inform us so we can support you throughout the process.