At a Glance
- Tasks: Lead and execute payments strategy initiatives, ensuring seamless delivery across teams.
- Company: Join a forward-thinking fintech company focused on innovation and inclusivity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in the payments industry while driving strategic initiatives.
- Qualifications: Experience in payments or fintech with strong project management skills.
The predicted salary is between 60000 - 80000 € per year.
We’re looking for a Senior Payments Program Manager to own the operationalisation of our payments strategy. Working closely with the Chief Payments Officer, this role will act as the conduit between strategy, operations, and execution—translating high‑level priorities into clear initiatives and ensuring they are delivered end-to-end across payments and hardware (including terminals). This is a high‑impact individual contributor role focused on making things happen. You’ll bring structure to complex, often undefined problems, define what needs to be done, and drive delivery from idea through to implementation. As the central driver across teams, you’ll ensure strategic priorities are not only defined, but consistently executed.
Key Responsibilities
- Strategy → Execution
- Translate payments strategy into clear, actionable initiatives—defining what needs to be done, by whom, and by when
- Identify and shape new initiatives required to deliver against strategic priorities
- Break down complex problems into structured, executable plans
- Program Ownership
- Own and drive a portfolio of payments initiatives across acceptance, terminals, pricing, and payment optimisation
- Track progress, manage dependencies, and ensure delivery against milestones
- Payments & Hardware
- Lead execution of terminal-related initiatives (e.g. new device rollouts, upgrade cycles, replacement strategies)
- Define and operationalise approaches for legacy hardware (e.g. what to do with existing terminals, upgrade vs replace decisions)
- Cross-functional Delivery
- Act as the central conduit between strategy, operations, and execution across Payments, Commercial, Product, and Operations
- Drive alignment and ensure teams are accountable for delivery
- Execution & Accountability
- Drive initiatives forward by working closely with commercial teams, ensuring progress against priorities such as adoption, wallet share, and pricing
- Proactively identify blockers, challenge where needed, and drive resolution across teams
- Maintain momentum across multiple initiatives, ensuring consistent progress and delivery
- Reporting & Visibility
- Provide clear, regular updates to leadership on progress, risks, and performance
- Create visibility across all active payments programs and priorities
What we’re looking for
- Hands‑on experience in payments, fintech, or POS/terminal environments, with exposure to areas such as payment acceptance, acquiring, or hardware rollouts
- Track record of delivering complex, cross‑functional initiatives end‑to‑end (e.g. launches, migrations, rollouts, or process improvements)
- Experience working closely with commercial / go‑to‑market teams to drive adoption, revenue, or wallet share
- Ability to bring structure to ambiguous problems—defining initiatives, plans, owners, and timelines, and driving execution with limited direction
- Proven executor who consistently follows through and delivers across multiple concurrent initiatives
- Strong stakeholder operator, able to align product, commercial, and operations teams, challenge when needed, and maintain forward momentum
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Senior Payments Program Manager employer: Fresha
At Fresha, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Payments Program Manager, you will have the opportunity to drive impactful initiatives in a supportive environment that values diversity and inclusion, while also benefiting from professional growth opportunities and a commitment to employee well-being. Join us in our vibrant location where your contributions will be recognised and rewarded, making a meaningful difference in the payments landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Payments Program Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and fintech space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of payment strategies and hardware. We want you to be able to discuss how you can translate high-level priorities into actionable initiatives with confidence!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled complex, undefined problems in the past. This will demonstrate your ability to bring structure to chaos, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Payments Program Manager
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Senior Payments Program Manager role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience:When detailing your experience, focus on specific examples that demonstrate your hands-on work in payments or fintech. Use metrics where possible to show how you've successfully delivered complex initiatives. We want to see your impact!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for clarity and avoid jargon unless it’s relevant. Remember, we’re looking for someone who can break down complex problems, so show us you can do that in your writing too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Fresha
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payments, fintech, and POS/terminal environments. Be ready to discuss specific examples from your experience that demonstrate your understanding of payment acceptance and hardware rollouts.
✨Structure is Key
Since the role involves breaking down complex problems, practice articulating how you would approach ambiguous situations. Prepare to share examples where you've defined initiatives, plans, and timelines, showcasing your ability to bring structure to chaos.
✨Showcase Your Cross-Functional Skills
Highlight your experience working with various teams, especially commercial and operations. Be prepared to discuss how you've driven alignment and accountability across different functions to ensure successful delivery of initiatives.
✨Be a Proactive Problem Solver
Demonstrate your ability to identify blockers and drive resolutions. Think of instances where you've faced challenges in projects and how you overcame them. This will show your potential employer that you're not just a doer, but also a strategic thinker.
