At a Glance
- Tasks: Lead product strategy and deliver exceptional user experiences in a fast-paced environment.
- Company: Fresha, a leading beauty and wellness marketplace with a vibrant culture.
- Benefits: Competitive salary, career growth opportunities, and engaging social events.
- Other info: Join a diverse team that values creativity and teamwork.
- Why this job: Make a global impact while collaborating with top engineering talent.
- Qualifications: 5+ years in product management with a customer-centric mindset.
The predicted salary is between 43200 - 72000 £ per year.
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview:
Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly to the Head of Product, and working collaboratively with engineers, designers, data analysts, and marketers. Bringing a product vision to life; researching, building, and delivering a world-class user experience for our customers and partners in an innovative environment. You will be accountable for influencing and shaping how our partners grow their business across the Fresha marketplace and also how they manage and improve their business operations on a daily basis. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
Key accountabilities:
- Developing and executing a comprehensive product strategy and roadmap, aligning with business objectives and market trends.
- Identifying and prioritising key product opportunities, including user acquisition, engagement, and retention strategies.
- Conducting market research and competitive analysis to stay informed about industry trends and best practices.
- Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution.
- Collaborating closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications.
- Driving the product backlog, prioritising features, and making data-driven decisions based on user feedback and market insights.
- Optimising conversion funnels and user experiences to maximise engagement and retention.
- Leveraging data analytics to identify growth opportunities, track performance, and optimise key metrics.
- Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives.
- Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships.
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, experience & qualifications required:
- 5+ years of product management experience, in a consumer-facing business.
- Proven track record of successfully leading and delivering complex software products and features.
- Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment.
- A customer-centric mindset, with a passion for understanding customer needs and delivering exceptional user experiences.
- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders.
- Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans.
- Creative thinking and problem-solving mindset.
- Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards.
- Happy to roll sleeves up and assist the team when required (team player).
- Self-starter and proactive approach.
- Comfortable working in a fast-paced and changing environment.
Benefits:
- Thriving Scale-Up with Boundless Opportunities: Fresha is a well-funded and rapidly growing scale-up, offering immense potential for personal and professional growth.
- Competitive Compensation: We believe in recognising the value you bring to the table. Your salary will be competitive and commensurate with your experience.
- Accelerated Career Development: At Fresha, we provide a fast-track career path for exceptional performers.
- Collaborate with Top Engineering Talent: Join our team and collaborate with some of the finest engineering minds in Europe.
- Global Impact, Transforming an Industry: As a member of our team, you will work on a global platform that is revolutionising a rapidly growing industry segment.
- Vibrant and Collaborative Culture: Join a company that exudes energy and fosters collaboration.
- Engaging Social Events: Enjoy company social events that provide an opportunity to unwind, connect with colleagues, and have fun together.
- Work with Great People: Join an energetic team of professionals who are leaders in their respective fields.
Inclusive workforce:
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Senior Product Manager (London) employer: Fresha
Fresha is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Remote Business Development Manager role in Belfast. With a focus on employee growth and autonomy, Fresha offers a unique opportunity to make a significant impact in a fast-paced environment while enjoying the flexibility of remote work. The company prioritises collaboration and provides comprehensive support, ensuring that employees have the tools and resources needed to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager (London)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Fresha!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Fresha would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Fresha through your school's career services!
We think you need these skills to ace Senior Product Manager (London)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager (London), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager (London) position at Fresha. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Fresha
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
