At a Glance
- Tasks: Design and evolve platform architecture for the beauty and wellness industry using AI.
- Company: Join Fresha, the leading AI-powered operating system in beauty and wellness.
- Benefits: Enjoy a dog-friendly office, flexible work options, and a collaborative team environment.
- Other info: Work closely with teams to drive innovation and improve operational efficiency.
- Why this job: Make a real impact by enhancing platform reliability and scalability in a fast-growing company.
- Qualifications: 5+ years in production systems, strong programming skills, and experience with AI/ML tools.
The predicted salary is between 63000 - 77000 £ per year.
Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships. Fresha is entering its next phase of global scale, and the Platform team plays a vital role in making that growth fast, safe, and sustainable.
As a Senior Platform Engineer, you will take end-to-end ownership of how our platform and services are built, deployed, and operated. Your focus is clear: remove friction for engineers, reduce operational risk, and ensure the platform scales alongside the business.
Responsibilities:
- Define and evolve infrastructure architecture to support multi-region deployments.
- Design systems for resilience, scalability, and operational simplicity.
- Explore and apply AI-assisted approaches to reduce operational toil, improve reliability, and support platform decision-making where it creates clear value.
- Extend monitoring and observability capabilities across services.
- Make operational data easy to access, understand, and act on.
- Build tooling for safe deployments, fast rollbacks, and reduced operational toil using software methodologies and approaches.
- Experiment with AI-assisted detection, triage, or automation to improve signal quality and reduce manual effort.
- Scope, lead, and deliver platform initiatives autonomously.
- Drive cross-team projects with clear outcomes and accountability.
- Raise the bar through documentation, runbooks, and internal knowledge sharing.
- Help teams learn, align, and operate more effectively together.
Requirements:
- Have 5+ years of experience building, operating, and troubleshooting production-grade systems, with a strong focus on reliability, observability, and scalability.
- Bring hands-on experience with AI/ML or LLM-based tools in a platform or operational context (e.g. automation, observability, developer experience, or incident response).
- Demonstrate strong programming and automation skills in Python, Go, or Bash, and use Infrastructure as Code (Terraform) to build repeatable, low-risk systems.
- Have experience with AWS (EKS, RDS, S3, CloudFront), or equivalent platforms on GCP or Azure.
- Are comfortable working close to the system with solid Linux and networking fundamentals (TCP/IP, DNS, firewalls, load balancing, VPNs).
- Have practical experience designing or improving observability (metrics, logs, traces) using tools such as Datadog, Grafana, ELK, Sentry, and OpsGenie.
- Take ownership of complex technical problems, form clear opinions backed by data, and drive solutions through implementation and collaboration.
- Work effectively across teams, communicate technical concepts clearly, and apply systems thinking to make platforms easier to use, safer to operate, and simpler to scale.
- Have experience with Claude code.
Conditions:
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office 4 days per week, with the option to work from home on Wednesday.
Platform engineer in beauty and wellness in London employer: Fresha
Fresha is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets inclusivity. With a strong focus on employee growth, Fresha provides opportunities for professional development and collaboration across diverse teams, ensuring that every voice is heard and valued. Join us to be part of a forward-thinking company that empowers you to make a meaningful impact in the beauty and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Platform engineer in beauty and wellness in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Fresha or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Fresha.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Fresha.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Fresha that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Platform engineer in beauty and wellness in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Fresha.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Fresha and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Fresha
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Fresha uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
