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For Companies At a Glance
- Tasks: Help beauty and wellness businesses onboard onto our platform and ensure a smooth transition.
- Company: Join Fresha, the leading marketplace for beauty and wellness with a global presence.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that empowers local businesses and transforms the beauty industry.
- Qualifications: Fluent in Spanish with strong communication skills and a passion for customer service.
- Other info: Join us during an exciting growth phase with endless career possibilities.
The predicted salary is between 36000 - 60000 £ per year.
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Spanish Speaking - Customer Onboarding Specialist to join our global business at this time of rapid expansion. Reporting into Professional Services Team Lead and working closely with our Business Development.
Partner Onboarding Specialist (Manilla) - Spanish Speaking in London employer: Fresha
Contact Detail:
Fresha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Onboarding Specialist (Manilla) - Spanish Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those who work at Fresha. A friendly chat can open doors and give you insider info on what they’re looking for in a Partner Onboarding Specialist.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous onboarding experiences. Highlight how you’ve helped businesses grow and adapt, especially in tech environments. This will make you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for common interview questions related to customer onboarding and tech solutions. Role-play with a friend or use online resources to refine your answers and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Fresha team and being part of our exciting journey.
We think you need these skills to ace Partner Onboarding Specialist (Manilla) - Spanish Speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner Onboarding Specialist role. Highlight your relevant experience and skills that match what we’re looking for, especially in customer onboarding and Spanish language proficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining Fresha and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: As a Customer Onboarding Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively, especially in both English and Spanish.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fresha
✨Know the Company Inside Out
Before your interview, take some time to really understand Fresha's mission and values. Familiarise yourself with their platform and how it benefits both consumers and businesses. This will not only show your enthusiasm but also help you tailor your answers to align with what they’re looking for.
✨Brush Up on Your Spanish
Since this role requires Spanish speaking skills, make sure you're comfortable conversing in Spanish about customer service scenarios. Practise common phrases and responses that might come up during the onboarding process. This will demonstrate your language proficiency and your ability to connect with Spanish-speaking clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to customer onboarding. Think of examples from your past experiences where you successfully guided a client through a process or resolved an issue. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Show Your Passion for Beauty and Wellness
Fresha operates in the beauty and wellness industry, so express your genuine interest in this field during the interview. Share any relevant experiences or insights you have about beauty and wellness trends, and how you can contribute to helping businesses thrive in this space.
