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For Companies At a Glance
- Tasks: Help onboard new partners and ensure a smooth transition to our platform.
- Company: Join Fresha, the leading marketplace for beauty and wellness worldwide.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Be part of a dynamic team driving innovation in the beauty industry.
- Qualifications: Fluent in Mandarin or Cantonese with strong communication skills.
- Other info: Exciting career prospects in a rapidly expanding global company.
The predicted salary is between 36000 - 60000 £ per year.
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Mandarin Speaking - Customer Onboarding Specialist to join our global business at this time of rapid expansion. Reporting into Professional Services Team Lead and working closely with our Business Development.
Partner Onboarding Specialist (Manilla) - Mandarin/Cantonese Speaking in London employer: Fresha
Contact Detail:
Fresha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Onboarding Specialist (Manilla) - Mandarin/Cantonese Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those who work at Fresha. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Fresha's platform and its features. Knowing your stuff will show you're genuinely interested and ready to hit the ground running as a Partner Onboarding Specialist.
✨Tip Number 3
Practice your Mandarin or Cantonese skills! Since this role requires language proficiency, being able to communicate fluently will definitely give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Fresha family right from the start.
We think you need these skills to ace Partner Onboarding Specialist (Manilla) - Mandarin/Cantonese Speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner Onboarding Specialist role. Highlight your relevant experience and skills, especially those related to customer onboarding and language proficiency in Mandarin or Cantonese.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Fresha and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: As a Customer Onboarding Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively, especially in both Mandarin/Cantonese and English.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fresha
✨Know the Company Inside Out
Before your interview, make sure you research Fresha thoroughly. Understand their marketplace platform, the services they offer, and their target audience. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Language Skills
As a Mandarin/Cantonese speaking candidate, be prepared to demonstrate your language proficiency during the interview. Practice common phrases or scenarios that might come up in customer onboarding. This will highlight your ability to communicate effectively with clients.
✨Prepare for Role-Specific Questions
Anticipate questions related to customer onboarding and support. Think about your previous experiences and how they relate to the role. Be ready to discuss specific examples of how you've successfully onboarded clients or resolved issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for onboarding, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute to the team.
