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For Companies At a Glance
- Tasks: Help onboard new partners and ensure they thrive on our platform.
- Company: Join Fresha, the leading marketplace for beauty and wellness.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant work culture.
- Why this job: Be part of a fast-growing team making a real impact in the beauty industry.
- Qualifications: Fluent in Bahasa Malay/Indonesian and great communication skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Bahasa Speaking - Customer Onboarding Specialist to join our global business at this time of rapid expansion. Reporting into Professional Services Team Lead and working closely with our Business Development.
Partner Onboarding Specialist (Manilla) - Bahasa Malay/Indonesia Speaking in London employer: Fresha
Contact Detail:
Fresha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Onboarding Specialist (Manilla) - Bahasa Malay/Indonesia Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those who work at Fresha. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Fresha's platform and its features. Knowing your stuff will show you're genuinely interested and ready to hit the ground running as a Partner Onboarding Specialist.
✨Tip Number 3
Practice your Bahasa Malay/Indonesia skills! Being fluent is key for this role, so brush up on your language skills and be ready to demonstrate your communication prowess during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Fresha family right from the start.
We think you need these skills to ace Partner Onboarding Specialist (Manilla) - Bahasa Malay/Indonesia Speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner Onboarding Specialist role. Highlight your relevant experience and skills that match what we’re looking for, especially in customer onboarding and language proficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining Fresha and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Language Skills: Since this role requires Bahasa Malay/Indonesia speaking, make sure to highlight your language skills prominently. If you have any relevant certifications or experiences, don’t forget to mention those!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fresha
✨Know the Company Inside Out
Before your interview, take some time to really understand Fresha's mission and values. Familiarise yourself with their platform and how it benefits both consumers and businesses. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Language Skills
As a Partner Onboarding Specialist, you'll need to communicate effectively in Bahasa Malay/Indonesia. Be prepared to demonstrate your language proficiency during the interview. You might be asked to conduct part of the conversation in Bahasa, so practice speaking about your experiences and skills in that language.
✨Highlight Relevant Experience
Think about your previous roles and how they relate to onboarding and customer service. Prepare specific examples that showcase your ability to manage client relationships and solve problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you determine if Fresha is the right fit for you. Consider asking about their growth plans or how they support employee development.
