Internal Recruiter (London)

The AI-powered OS for beauty, wellness and self-care.

About Fresha: Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

About the Role: As a Talent Acquisition Specialist, you’ll play a key role in helping us attract, engage, and hire top talent across the business. Working closely with our Global Head of Talent, Senior Talent Partners, and hiring managers, you’ll support and deliver a seamless, high-quality hiring experience from start to finish. From finding and engaging great candidates to running interview processes and closing hires, you’ll play a key role in building the teams that drive our growth. This is an exciting opportunity for someone early in their recruitment career who thrives in a fast-paced, high-growth environment. You’ll be hands-on, proactive, and trusted with real ownership from day one.

What You’ll Be Doing:

• Partner with Talent Partners and hiring managers to support end-to-end hiring processes.
• Source and engage high-quality candidates across technical and non-technical roles globally.
• Craft personalised outreach to attract and convert passive talent.
• Screen applications, conduct initial calls, and assess candidate suitability.
• Coordinate interviews across multiple time zones and stakeholders.
• Maintain accurate data in our ATS and support scheduling and recruitment operations.
• Contribute to broader Talent initiatives, including employer branding, candidate experience, and hiring events.

What We're Looking For:

• 1–2 years’ experience in recruitment (agency or in-house), ideally in a fast-paced environment.
• Strong sourcing capability and confidence building candidate pipelines across different functions.
• Experience coordinating interviews and managing complex scheduling across global teams.
• Familiarity with ATS platforms.

Nice to Have:

• Experience hiring internationally.
• Exposure to high-growth startups or product-led tech companies.
• Experience recruiting across both technical and commercial roles.

Mindset & Attributes:

• You continuously optimise, looking for ways to do things better, smarter and faster.
• Lean into AI, using it to make you more efficient.
• You take ownership and move things forward at pace.
• You stay organised and keep a high bar even when things are busy.
• You’re calm under pressure and comfortable adapting when priorities shift.
• You’re collaborative, low ego, and enjoy being part of a fun team.
• You’re curious and driven to grow.

What We Can Offer You:

• Earn What You Deliver: A market leading incentive scheme with bonuses paid per hire. High performance is rewarded, not capped.
• Own Your Impact: Real ownership from day one. You’ll run your own hiring processes and directly influence how we scale.
• Grow Fast: Clear and intentional career progression with real opportunities to step into more senior roles as we scale.
• Learn from the Best: Work alongside a high-performing talent team with experience from Google, Meta, Amazon, Uber and more.
• Think Globally: Exposure to hiring across multiple markets, functions and levels, building a skillset that sets you apart.
• Travel & Connect: Opportunities for international travel and time spent with our teams across global offices.
• Work in a Space You’ll Love: A state of the art London office built for collaboration, energy and being together in person.
• Enjoy the Ride: A social, driven environment with Friday drinks and the occasional karaoke session at the bar.
• High Performance Culture: We move quickly, raise the bar, and recognise people who deliver.

Interview Process:

• Screening Call (30 mins) – Video-call with a member from the Talent Team.
• Skills Interview (45 mins) – Video-call with our Global Head of Talent.
• Final Stage (60 mins, in-person) – Meet the wider People & Talent team and present a short task.

We aim to complete the interview process and provide feedback within two weeks. Every application is reviewed manually by our Talent Team. While we strive to assess applications within 7 days, the high volume of interest from talented candidates may occasionally extend this timeline.

Inclusive workforce: At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.