Head of Talent in London

About Fresha

Fresha is the

leading AI-powered operating system for the global beauty and wellness industry,

giving businesses everything they need to run smarter, grow faster and build stronger client relationships. In May 2026, Fresha secured an

$80M growth investment from KKR at a valuation of $1B

, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation. Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by

130,000+ beauty and wellness businesses across 120 countries

, with more than

1.5 billion appointments booked

to date. Our mission is simple:

help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place. We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us. Role Overview

Head of Talent | London, UK | Office-based As our

Global Head of Talent

, you’ll be at the forefront of scaling Fresha's global workforce. You'll shape and execute a comprehensive, innovative talent acquisition strategy that spans multiple markets and disciplines. Reporting to the Chief People Officer, you will oversee a dynamic global team, collaborate closely with senior stakeholders, and drive initiatives that enhance our employer brand and experience worldwide. With

500+ hires already delivered this year

, we are scaling rapidly across global markets and functions. You’ll help raise the bar, strengthen how we hire and build upon the talent engine needed to power the future of self-care. This is an exciting opportunity for an experienced talent professional and strategic people leader who thrives in a

fast-paced, high-growth environment

. You’ll be hands-on, proactive and trusted to make a meaningful impact across both hiring delivery and the wider Talent function. What You'll Do

Develop global talent strategy:

Develop and execute a holistic global talent acquisition strategy aligned with Fresha’s overall business objectives.

Lead and grow a global team:

Provide visionary leadership and mentorship to a diverse, geographically dispersed Talent Acquisition team.

Raise the bar:

Champion recruitment excellence by implementing scalable processes, advanced technologies, and data-driven insights.

Plan ahead:

Collaborate with senior leaders to forecast talent needs and support strategic workforce planning.

Lead critical global hiring:

Oversee end -to-end recruitment for senior leadershipand key roles across technology (engineering, product, data) and non-tech (sales, marketing, operations) functions.

Attract diverse talent:

Create sourcing strategies that reach high-quality, diverse candidates across regions and disciplines.

Partner with senior leaders:

Collaborate with global and regional executives, offering market insight and guidance on hiring priorities and workforce planning.

Strengthen candidate experience:

Deliver a world-class candidate experience from initial contact through to onboarding.

Elevate Fresha’s employer brand:

Deliver innovative recruitment marketing, consistent storytelling and strategic engagement, implementing initiatives that effectively communicate Fresha's culture, values and growth opportunities.

Use data to improve outcomes:

Track and report on key measures such as time-to-hire, cost-per-hire and quality-of-hire, using insights to improve hiring.

Champion inclusive, forward-looking hiring:

Advance diversity and inclusion, stay current with talent trends, and build industry relationships that support Fresha’s hiring goals.

What We're Looking For

Recruitment leadership:

10+ years of global talent acquisition experience, with at least 3+ years in a senior leadership role.

Global recruitment scale:

Proven success growing recruitment operations and hiring top talent across regions in a fast-paced, global environment.

Shape effective talent strategies:

Expertise in designing and delivering innovative hiring strategies for both technology and business functions.

Lead and develop high-performing teams:

Strong leadership and coaching skills, with a track record of motivating teams to do their best work.

Build trusted partnerships:

Excellent communication, negotiation and stakeholder management skills.

Make technology work for hiring:

Confident using applicant tracking systems and other recruitment tools to improve processes and outcomes.

Added bonus Experience in a start-up or scale-up environment.

Global hiring expertise across APAC, EMEA, and North America.

Employer branding and recruitment marketing experience.

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Your Opportunity at Fresha

Shape global talent strategy:

Set the direction of how Fresha attracts and hires talent worldwide, aligning our approach with the needs of a growing global business.

Lead critical hiring:

Drive recruitment for senior and business-critical roles across tech and non-tech teams.

Develop a high-performing team:

Coach, grow and inspire a geographically distributed Talent team.

Partner with senior leadership:

Work closely with executives and regional leaders to anticipate hiring needs, share market insight and support workforce planning.

Build for serious scale:

Strengthen the processes, technology and data that make hiring more effective as Fresha grows.

Make impact across markets:

Build the global networks and practices that will support Fresha's next stage of growth.

Inclusive workforce:

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.