The AI-powered OS for beauty, wellness and self-careAbout FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role overviewReporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform.To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office five days per week. Our London HQ: The Bower, 207-211, Old St, Tower, London EC1V 9NRCommercial GrowthEngagement- Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.Sales Cycle -Proactively introduce, educate and convert Partners on to Fresha’s payments solution.Market Trends -Optimise listing content and availability competitiveness on the marketplace to maximise conversions.Relationship BuildingPartnering - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.Business Partnering -Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.Relationships - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.Collaboration - Collaborate with our Product teams to provide important product feedback to help enhance future releases.Persuasion -Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.What we are looking forExperience - 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management roleClosing Skills - Demonstrated ability to effectively close deals, negotiate, and convert opportunitiesAdaptability -Shown to be commercially motivated with an ability to adapt and achieve targetsAnalytics -Proven experience in using and analysing data and reporting effectively to improve commercial outcomesCuriosity -Naturally proactive and inquisitive, with a desire to consistently learn and improveTeleprospecting -Previous experience in an outbound call environment or a related sales position preferredCommunication -Excellent and proven written, verbal and presentation skillsInnovative - Creative thinking and problem-solving mindsetRelationship Building- You are a true hunter and relationship builderTeam Player - Happy to roll sleeves up and assist the team when requiredInitiative -Ability to self-starter with a proactive approachAdded BonusBi-lingual - Fluency in English and another languageBeauty & Wellness - Experience within the beauty and wellness industryAt Fresha, we value passion and potential as much as specific skills. We believe in fostering growth and providing the support needed for you to excel in your role.We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Account Executive - Creative Services in London employer: Fresha
Fresha is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Remote Business Development Manager role in Belfast. With a focus on employee growth and autonomy, Fresha offers a unique opportunity to make a significant impact in a fast-paced environment while enjoying the flexibility of remote work. The company prioritises collaboration and provides comprehensive support, ensuring that employees have the tools and resources needed to thrive in their roles.
