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For Companies At a Glance
- Tasks: Create engaging content for product launches and user education.
- Company: Fresha is a leading beauty and wellness marketplace, trusted globally.
- Benefits: Enjoy flexible remote work options and a collaborative office environment.
- Why this job: Join a fast-paced team and make a real impact in the beauty industry.
- Qualifications: Strong writing skills and experience in technical or SaaS content preferred.
- Other info: Inclusive culture that values passion and potential over specific skills.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Content Writer role at Fresha .
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. It is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date, and is headquartered in London, United Kingdom with 15 global offices across North America, EMEA and APAC.
Role Overview
We\’re going through exciting and progressive growth plans here at Fresha, so we\’re looking for an exceptional Content Writer to join our global business. You\’ll partner closely with our Head of Content, Product Managers, Designers, and Marketing teams in an environment surrounded by a team that thrives on collaboration. You\’ll contribute to creating high‐quality engaging content that supports our new and exciting product launches and improves our partners\’ experience across all touchpoints. This is a perfect opportunity for someone looking to work in a fast‐paced environment, enjoys a challenge and wants to make an impact. You\’ll be proactive and organized and eager to take ownership of written creativity from day one. This role requires 4 days in our London HQ office.
What You Will Be Doing
Content Development – Owning end‐to‐end development of Help Centre articles and new feature release communications ensuring all content meets Fresha\’s quality standards.
Product Expertise – Partnering with Product Managers to develop deep understanding of feature functionality, becoming a product expert and creating engaging content that communicates value to our partners and customers.
Video Script Writing – Writing clear, engaging scripts for Fresha Academy video content that educates and empowers our users.
AI Innovation – Contributing to content development that powers our AI capabilities, helping shape the future of how users interact with our platform.
Project Management – Self‐driving collaboration with product teams, managing timelines, and ensuring content delivery aligns with product release schedules.
This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face‐to‐face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
What We Are Looking For
Excellent content writing experience in a technical, product, or SaaS environment, with a proven ability to create clear, user‐friendly documentation.
Experience with help centre content or technical documentation, or similar user education materials is a plus.
Exceptional writing skills with meticulous attention to detail and the ability to adapt tone and style for different audiences and formats.
Adept at learning new technologies and translating complex features into simple, accessible content that drives user adoption.
Effective at working with different teams, including product and marketing to gather requirements and deliver content that supports business objectives.
Proactive ownership mindset with the ability to manage multiple projects, prioritise effectively, and consistently deliver high‐impact content.
Familiarity with content management systems, Figma, Miro, and documentation tools.
Interview Process
Screen call – Video‐call with a member from the Talent Team – 30 min
1st Stage – Take‐home task
2nd Stage – In‐person interview with Hiring Manager and team member – 45 min
Final Stage – In‐person interview with Co‐founder & Chief of Product
Inclusive Workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Seniority Level
Entry level
Employment Type
Full‐time
Job Function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
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Content Writer employer: Fresha
Contact Detail:
Fresha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Writer
✨Tip Number 1
Familiarise yourself with Fresha's platform and its features. Understanding how the marketplace operates and the specific needs of beauty and wellness businesses will help you create relevant and engaging content that resonates with their audience.
✨Tip Number 2
Showcase your ability to write for different formats by preparing a portfolio that includes examples of technical documentation, help centre articles, and video scripts. This will demonstrate your versatility and understanding of various content types.
✨Tip Number 3
During the interview process, be prepared to discuss how you would approach collaborating with product managers and designers. Highlight any past experiences where you successfully worked in cross-functional teams to deliver impactful content.
✨Tip Number 4
Emphasise your proactive mindset and project management skills. Be ready to share examples of how you've managed multiple projects simultaneously and met tight deadlines, as this role requires effective prioritisation and ownership of content delivery.
We think you need these skills to ace Content Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Content Writer position at Fresha. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Showcase Relevant Experience: Highlight your content writing experience, especially in technical or SaaS environments. Provide specific examples of your work that demonstrate your ability to create clear, user-friendly documentation.
Tailor Your Writing Style: Adapt your writing style to reflect the tone and voice that Fresha uses. This could involve using a friendly yet professional tone, as well as ensuring your writing is engaging and accessible to different audiences.
Include a Portfolio: If possible, include a link to your portfolio or samples of your previous work. This will give Fresha a better understanding of your writing capabilities and how you can contribute to their content needs.
How to prepare for a job interview at Fresha
✨Showcase Your Writing Skills
Prepare samples of your writing that demonstrate your ability to create clear, user-friendly content. Tailor these samples to reflect the type of content Fresha produces, such as Help Centre articles or video scripts.
✨Understand the Product
Familiarise yourself with Fresha's platform and its features. Being able to discuss how you would translate complex functionalities into accessible content will show your potential as a product expert.
✨Demonstrate Collaboration
Be ready to discuss your experience working with cross-functional teams. Highlight specific examples where you collaborated with product managers or marketing teams to deliver impactful content.
✨Prepare for the Take-Home Task
Anticipate the take-home task and think about how you can showcase your project management skills. Plan your time effectively to ensure you can deliver high-quality content that aligns with Fresha's standards.
