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- Tasks: Join our team as a Resident Advisor, creating a vibrant community and supporting residents.
- Company: Fresh is an award-winning student accommodation provider with over 20,000 beds across the UK & Ireland.
- Benefits: Enjoy 25 days of holiday, health cash plans, and exclusive shopping discounts.
- Why this job: Make a real impact in residents' lives while developing your skills in a supportive environment.
- Qualifications: We're looking for approachable, organized individuals with strong time management and customer service skills.
- Other info: Work 20 hours a week, Monday to Friday, with flexible hours discussed at the interview.
Our welcoming resident’s team at Botanic Studios are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 20 hours a week between Monday and Friday (specific hours can be discussed at interview). We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment through social events, as well as supporting the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building. In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building. As Resident Advisor, we are looking for someone who is solutions oriented, enthusiastic and ready to make an impact. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you. About you: We’re looking to speak with individuals who are approachable, passionate and want to help build the sense of the community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable. Benefits of working at Fresh?? We offer: A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days from day one to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Stay active and take advantage of our cycle to work scheme. Life Insurance for peace of mind. Access to exclusive shopping discounts to About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in
Resident Advisor employer: FRESH.
Contact Detail:
FRESH. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Advisor
✨Tip Number 1
Show your passion for community building! During your interactions, whether in interviews or networking, emphasize your enthusiasm for creating a welcoming environment and how you’ve contributed to similar communities in the past.
✨Tip Number 2
Highlight your customer service skills. Since you'll be the first point of contact for residents, share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Tip Number 3
Demonstrate your organizational abilities. Be prepared to discuss how you manage your time effectively and prioritize tasks, especially when balancing administrative duties with resident engagement activities.
✨Tip Number 4
Connect with current employees or alumni from Fresh. Networking can provide insights into the company culture and expectations, which can help you tailor your approach and show that you’re a great fit for the team.
We think you need these skills to ace Resident Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resident Advisor position. Understand the key responsibilities and the qualities Fresh is looking for in a candidate, such as being approachable, passionate, and solutions-oriented.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous customer service roles, community engagement activities, or administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for creating a welcoming community. Mention specific examples of how you've contributed to a positive environment in past roles and express your eagerness to support residents at Fresh.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Resident Advisor role.
How to prepare for a job interview at FRESH.
✨Show Your Passion for Community Building
Make sure to express your enthusiasm for creating a welcoming and vibrant community during the interview. Share any relevant experiences where you successfully engaged with others or organized events that fostered a sense of belonging.
✨Demonstrate Your Customer Service Skills
As the first point of contact for residents, it's crucial to showcase your customer service abilities. Prepare examples of how you've handled difficult situations or provided exceptional support in previous roles, whether in person, via email, or over the phone.
✨Highlight Your Organizational Skills
Since the role requires strong administrative skills, be ready to discuss how you manage your time and tasks effectively. Provide specific examples of how you've prioritized responsibilities in past positions to ensure smooth operations.
✨Be Solutions-Oriented
The company values individuals who are solutions-oriented. During the interview, share instances where you've identified problems and implemented effective solutions. This will demonstrate your proactive approach and readiness to make a positive impact.
