At a Glance
- Tasks: Support Mandarin-speaking residents and create a vibrant community at Croft Court.
- Company: Join Fresh, a leading student accommodation provider with a focus on community.
- Benefits: Enjoy 25 days holiday, health cash plan, and exclusive discounts.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Be part of a brand-new student accommodation and shape a positive living experience.
- Qualifications: Fluent in Mandarin and English with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Location: Croft Court, Bristol
Contract: Part-time – 25 hours per week
Working pattern: Monday to Friday, specific hours to be discussed at interview
Start date: 1st June
Croft Court, Bristol are looking to appoint a Mandarin-speaking Resident Advisor to join Fresh and help deliver an outstanding living experience for our residents. Croft Court is a brand-new student accommodation development, opening to students for the very first time in September 2026. This is an exciting opportunity to be part of a new site from the beginning and help shape a positive community for our future residents.
The Role
As a Resident Advisor, you’ll work 25 hours per week, Monday to Friday, supporting the smooth day-to-day running of the building. You will play a key role in creating a safe, inclusive and engaging community where residents feel supported and at home.
Your responsibilities will include:
- Acting as a first point of contact for residents, providing excellent customer service both in person, over the phone and via email
- Supporting Mandarin-speaking residents and their families, helping them settle into their new home and community
- Helping to build a positive living environment by organising social events and activities
- Managing resident communications via social media platforms and traditional communication methods
- Supporting the wider site team with administrative tasks, including welcoming residents at reception and processing rental payments
- Working collaboratively with colleagues on site and across the wider Fresh business
We’re looking for someone who is solutions-focused, enthusiastic and ready to make a real impact on the resident experience.
About you
You’ll be approachable, organised and genuinely passionate about creating a strong sense of community. You’ll be a great listener with excellent time-management and administrative skills, and you’ll take pride in creating a welcoming and supportive environment for everyone who lives at Croft Court.
Essential requirements:
- Fluent in Mandarin and English
- Strong communication and customer service skills
- A proactive and positive attitude
- Ability to work independently and as part of a team
Benefits of working at Fresh
We offer:
- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind
About Fresh:
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in.
Resident Advisor (Mandarin Speaking) in Bristol employer: FRESH
Fresh is an exceptional employer, offering a vibrant work culture where you can make a meaningful impact on the lives of students at Croft Court in Bristol. With a strong focus on employee development, generous holiday entitlement, and a commitment to wellbeing, Fresh provides a supportive environment that fosters personal and professional growth. Join us in shaping a positive community for our residents while enjoying exclusive benefits and a collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Advisor (Mandarin Speaking) in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former Resident Advisors and ask them about their experiences. They might have insider tips that can help you stand out during the interview.
✨Tip Number 2
Show off your Mandarin skills! During the interview, make sure to demonstrate your fluency by switching between English and Mandarin when appropriate. This will highlight your ability to connect with residents and their families.
✨Tip Number 3
Be ready to share your ideas! Think of a few fun social events or activities you could organise for residents. This shows you're proactive and genuinely interested in creating a vibrant community at Croft Court.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fresh team and making a difference.
We think you need these skills to ace Resident Advisor (Mandarin Speaking) in Bristol
Some tips for your application 🫡
Show Off Your Mandarin Skills:Since this role is all about supporting Mandarin-speaking residents, make sure to highlight your language skills in your application. Use examples of how you've communicated effectively in both Mandarin and English, whether in a work setting or during your studies.
Be Personable and Approachable:We want to see your personality shine through! In your written application, share experiences that showcase your friendly nature and ability to connect with others. This will help us understand how you can create a welcoming environment for our residents.
Demonstrate Your Organisational Skills:As a Resident Advisor, you'll need to juggle various tasks. In your application, mention any relevant experiences where you've successfully managed multiple responsibilities. This could be from previous jobs, volunteering, or even university projects.
Tailor Your Application to Us:Make sure to customise your application for the role at Croft Court. Refer to the job description and align your skills and experiences with what we're looking for. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at FRESH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Advisor. Familiarise yourself with the job description and think about how your skills align with the role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Mandarin Skills
Since this role requires fluency in Mandarin, be prepared to demonstrate your language skills during the interview. You might be asked to converse in Mandarin or respond to specific scenarios involving Mandarin-speaking residents. Practising common phrases or customer service scenarios in Mandarin can give you an edge.
✨Bring Ideas for Community Building
Think about ways you can contribute to creating a positive living environment. Prepare some ideas for social events or activities that could engage residents. This shows initiative and that you're ready to make a real impact on the community from day one.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, so be prepared to share examples of how you've worked effectively in a team before. Highlight your communication skills and how you’ve supported others in achieving common goals. This will demonstrate that you’re a team player who can thrive in a collaborative environment.
