Monday to Friday full-time hours office-based role
Due to expansion our client is looking for an additional team member, the position is responsible for managing customer enquiries, preparing quotations and proposals, processing orders, and maintaining strong relationships with both prospective and existing customers. The successful candidate will demonstrate a proactive approach to customer engagement and contribute to achieving departmental sales objectives.
Key Responsibilities for the Customer Services Representative
- Respond promptly and professionally to customer enquiries over e-mail & phone.
- Prepare and issue accurate quotations
- Review customer orders for accuracy.
- Input customer orders in Sage ERP.
- Liaise with Warehouse and manufacturing division.
- Liaise with Carriers to follow up deliveries or obtain proof of delivery
- Resolve customer issues professionally.
- Build customer relationships.
- Follow up on quotations.
- Undertake additional duties as required.
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Read more in Pinxton employer: Fresh Start Recruitment
Fresh Start Recruitment is an excellent employer, offering a competitive salary of £34,000 and the opportunity for overtime, all within a supportive and dynamic work environment in South Normanton, Derbyshire. With a strong focus on employee growth, you will have the chance to lead and develop a team while ensuring safety and efficiency in a busy warehouse setting. The company values flexibility and hands-on experience, making it an ideal place for those seeking meaningful and rewarding employment.
