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- Tasks: Manage claims processes and assist clients with their inquiries.
- Company: Privately owned company in Mansfield with a busy claims department.
- Benefits: Competitive salary and opportunities for career growth.
- Why this job: Join a dynamic team and make a difference in client support.
- Qualifications: Good education, office experience, and strong communication skills.
- Other info: Ideal for those looking to develop their administrative career.
The predicted salary is between 23000 - 30000 £ per year.
We are currently recruiting for a privately owned company based in Mansfield, they are looking for an administrator to work in their busy claims department. This is a varied and responsible role and they require someone who is happy to visit clients off site when required.
This will be primarily to assist with the management of the end-to-end process of new and existing claims by following the guidelines and procedures in place with clients and the business to achieve set KPIs and SLAs.
Responsibilities for the administrator:- Complete the initial set up of all new files, including electronic and manual records.
- Set up and accurate recording of dates for new and existing job files.
- Produce daily work sheets and other documentation necessary for site visits.
- Liaising with Technicians and other site staff to ensure the correct documentation is in place.
- Liaise with external providers where required to book relevant appointments.
- Professionally deal with the handling of customer and client enquiries and requests.
- Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.
- Good level of education.
- Previous office experience is essential ideally within insurance.
- Good understanding of administrative working procedures.
- Excellent communication skills and telephone manner.
- Ability to work effectively individually and as part of a team.
- Computer literate with experience in the use of Microsoft products.
Administrator employer: Fresh Start Recruitment (UK) Ltd
Contact Detail:
Fresh Start Recruitment (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. We want you to be able to show off your knowledge and enthusiasm when you sit down with them.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows you're genuinely interested and professional.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your previous office experience and any relevant skills, especially in insurance. We want to see how you fit into our busy claims department!
Show Off Your Communication Skills: Since this role involves liaising with clients and technicians, it's crucial to showcase your excellent communication skills. Use clear and concise language in your application to demonstrate your telephone manner and ability to handle enquiries.
Be Detail-Oriented: Attention to detail is key for an Administrator. When filling out your application, ensure all information is accurate and well-organised. This reflects your ability to manage files and documentation effectively, which is a big part of the job.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and keep track of it. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Fresh Start Recruitment (UK) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an administrator in a claims department. Familiarise yourself with the end-to-end claims process and the key performance indicators (KPIs) mentioned in the job description. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively handled customer inquiries or liaised with team members in previous jobs. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and ability to manage multiple tasks. Think of specific instances where you successfully set up files or produced documentation under tight deadlines. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Dress the Part and Be Professional
Even if the company has a casual dress code, it's best to dress smartly for the interview. A professional appearance can make a great first impression. Also, remember to maintain a positive attitude and be polite throughout the interview process, as this reflects your suitability for a client-facing role.