At a Glance
- Tasks: Lead operations at a brand new student accommodation and ensure a successful launch.
- Company: Fresh, a dynamic company focused on creating vibrant student communities.
- Benefits: 25 days holiday, health cash plan, training support, and exclusive discounts.
- Other info: Join us in building something amazing and enjoy excellent career growth opportunities.
- Why this job: Shape a welcoming home for students and make a real impact from day one.
- Qualifications: Experience in managing residential operations and strong leadership skills.
Fresh are seeking a dynamic and passionate General Manager to lead operations at Hearth House, our brand new 198-bed student accommodation development in Southampton, opening to residents in September 2027. The role is due to start on 1st October, supporting the successful mobilisation and launch of Hearth House ahead of its September 2027 opening.
We’re looking for someone who thrives in a fast-paced environment, champions excellence, and wants to make a meaningful impact within the building they are managing. Initially, this role will focus on the final stages of development, acting as the key contact on site, liaising with contractors, supporting the completion of snagging works, and ensuring Hearth House is ready for launch.
You’ll develop relationships with local universities and partners in Southampton, drive room occupancy through proactive marketing and outreach, and work closely with our in-house recruitment team to recruit and build your own dedicated on-site team, laying the foundations for a successful opening. Once operational, you’ll oversee the day-to-day running of the building, including budget management, team leadership, stakeholder relationships, and driving resident satisfaction. Your leadership will help shape a safe, welcoming, and supportive home for students from day one.
About you: We’re looking for a confident and proactive leader with experience managing residential operations or similar environments. You’ll be comfortable taking ownership, making decisions, and adapting to the evolving demands of a new development, from managing pre-opening activity to shaping the long-term success of a brand-new student community. This is a varied role that requires strong organisational skills, attention to detail, and the ability to bring people together to achieve shared goals. If you’re motivated by building something from the ground up and creating a positive experience for both residents and your team, we’d love to hear from you.
Benefits of working at Fresh? We offer:
- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days plus bank holidays from day one to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind.
General Manager in Southampton employer: Fresh Property Group Limited
Fresh is an exceptional employer, offering a vibrant work culture that prioritises personal and professional growth. As the General Manager at Hearth House in Southampton, you will benefit from a supportive environment with extensive training opportunities, generous holiday entitlement, and a focus on employee wellbeing. Join us in creating a welcoming community for students while enjoying unique perks like exclusive shopping discounts and a cycle to work scheme.
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fresh Property Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fresh Property Group Limited
Don't be shy about reaching out to Fresh Property Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fresh Property Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fresh Property Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
