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- Tasks: Be the go-to person for residents, managing daily operations and creating a welcoming environment.
- Company: Join Fresh, a top-rated student accommodation provider with over 20,000 beds in the UK & Ireland.
- Benefits: Enjoy 25 days holiday, health cash plans, exclusive discounts, and a supportive training team.
- Why this job: This role offers a chance to make a real impact in a vibrant community while developing your skills.
- Qualifications: We're looking for energetic individuals with admin experience and a passion for customer satisfaction.
- Other info: This is a fixed-term role until October 2025, perfect for those seeking a meaningful opportunity.
The predicted salary is between 30000 - 42000 £ per year.
Are you a people-person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role with Fresh could be the right opportunity for you!
Working at The Waterways, the Resident Manager will have the opportunity to combine their passion for people with helping senior management run the sites day-to-day functions of the building.
As Resident Manager, you’ll be part of a ‘go to’ team for the residents. You will be responsible for compiling reports and supporting with administrative processes, as well as ensuring the property remains a beautiful and inviting space to live.
This role offers full time hours of 37.5 per week across Monday – Friday.
About you:
We’re looking for an energetic and professional individual with proven experience in a similar role. If you\’re someone who thrives on tackling challenges and ensuring customer satisfaction, we\’d love to hear from you. You should have a strong background in administration, but above all, a genuine passion for what you do.
Benefits of working at Fresh
We offer:
- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind
About Fresh:
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.
We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
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Resident Manager employer: Fresh Property Group Limited
Contact Detail:
Fresh Property Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Manager
✨Tip Number 1
Familiarise yourself with the specific needs and preferences of the residents at Winfield Court. Understanding their lifestyle and expectations will help you demonstrate your ability to create a vibrant community during any interactions.
✨Tip Number 2
Network with current or former employees of Fresh to gain insights into the company culture and what they value in a Resident Manager. This can give you an edge in understanding how to align your approach with their expectations.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your organisational skills and ability to handle administrative tasks effectively. Highlighting these will show your readiness for the role.
✨Tip Number 4
Demonstrate your passion for creating a supportive community by sharing ideas on how you would enhance resident engagement and satisfaction. This proactive approach can set you apart from other candidates.
We think you need these skills to ace Resident Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Resident Manager position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in administration and customer service. Use bullet points to make it easy to read, and include specific examples of how you've created vibrant living spaces or improved resident satisfaction.
Write a Strong Cover Letter: In your cover letter, express your passion for creating a welcoming environment for residents. Mention your organisational skills and any previous experience that demonstrates your ability to manage day-to-day functions effectively.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Resident Manager role.
How to prepare for a job interview at Fresh Property Group Limited
✨Show Your People Skills
As a Resident Manager, your ability to connect with residents is crucial. Be prepared to share examples of how you've successfully built relationships in previous roles and how you handle conflicts or challenges with a positive attitude.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Discuss your experience with managing reports and administrative tasks, and provide specific examples of how you've kept things running smoothly in past positions.
✨Express Your Passion for Community
Fresh values a supportive community. During the interview, convey your enthusiasm for creating vibrant living spaces and how you plan to engage with residents to enhance their experience at Winfield Court.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Resident Manager position and Fresh as a company. This demonstrates your commitment and helps you understand if the role aligns with your career goals.