At a Glance
- Tasks: Create a vibrant community by organising events and supporting residents.
- Company: Join Fresh, a multi award-winning student accommodation provider.
- Benefits: Enjoy 25 days holiday, health cash plan, and exclusive discounts.
- Other info: Collaborative team environment with great career development opportunities.
- Why this job: Make a real impact in residents' lives while developing your skills.
- Qualifications: Passionate about community building and excellent organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Our welcoming resident’s team at The Waterways are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 37.5 hours per week in a collaborative team, working Monday - Friday 10am- 6pm.
We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by:
- organising social events
- managing communication through social media platforms
- utilising traditional communication methods
You will also support the wider team with administrative duties such as:
- welcome residents at reception
- take accurate rental payments to ensure the efficient running of the building
In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building. We are looking for someone who is solutions oriented, enthusiastic and ready to make an impact. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.
About you: We’re looking to speak with individuals who are approachable, passionate and want to help build the sense of the community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable.
Benefits of working at Fresh? We offer:
- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Life Insurance for peace of mind.
- Access to exclusive shopping discounts.
About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
Resident Advisor - The Waterways in Nottingham employer: Fresh Property Group Limited
Fresh is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where collaboration and community-building are at the forefront. With generous benefits including 25 days of holiday, comprehensive training support, and a focus on personal growth, Fresh provides a fulfilling environment for those passionate about enhancing residents' lives. Located at The Waterways, this role allows you to make a meaningful impact while enjoying a supportive team atmosphere.
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Advisor - The Waterways in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fresh's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in creating a vibrant community.
✨Tip Number 2
Practice your people skills! As a Resident Advisor, you'll be the go-to person for residents. Role-play common scenarios with friends or family to boost your confidence in handling questions and concerns.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed events or projects in the past. This will demonstrate your ability to create a positive living environment and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Resident Advisor - The Waterways in Nottingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating a vibrant community shine through. We want to see how passionate you are about making residents feel safe and supported!
Be Organised:Highlight your organisational skills in your application. Mention any experience you have with managing events or administrative tasks, as this will show us you're ready to keep things running smoothly at The Waterways.
Communicate Clearly:Since you'll be the first point of contact for residents, make sure your written communication is clear and friendly. Use a tone that reflects how approachable you are, just like we do at Fresh!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Fresh Property Group Limited
✨Know the Community
Before your interview, take some time to research The Waterways and its community. Understand the demographics of the residents and think about how you can contribute to creating a vibrant atmosphere. This will show your passion for the role and your commitment to making a positive impact.
✨Showcase Your Organisational Skills
As a Resident Advisor, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities or organised events. Highlighting your strong organisational skills will demonstrate that you're ready to handle the demands of the role.
✨Engage with Enthusiasm
During the interview, let your enthusiasm shine through! Talk about your passion for building community and supporting residents. Use specific examples of how you've engaged with others in previous roles or activities, as this will resonate well with the interviewers looking for someone who is approachable and solutions-oriented.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, as you'll be the first point of contact for residents. Think of scenarios where you've dealt with difficult situations or provided exceptional service. Practising these responses will help you feel more confident and ready to impress during the interview.
