At a Glance
- Tasks: Create a vibrant community by organising events and supporting residents.
- Company: Join Fresh, a leading student accommodation provider with a welcoming culture.
- Benefits: Enjoy 25 days holiday, health cash plan, and exclusive discounts.
- Other info: Great career development opportunities with dedicated training support.
- Why this job: Make a real impact on residents' lives in a supportive environment.
- Qualifications: Passionate about community building and excellent organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
Our welcoming resident’s team at The Shield are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 37.5 hours per week in a collaborative team between 9am - 5.30pm Monday - Friday.
We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by organising social events, managing communication through social media platforms, and utilising traditional communication methods. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building.
In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building. As Resident Advisor, we are looking for someone who is solutions oriented, enthusiastic and ready to make an impact. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.
About you: We’re looking to speak with individuals who are approachable, passionate and want to build the sense of community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable.
Benefits We offer:
- A dedicated training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ’Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Life Insurance for peace of mind.
- Access to exclusive shopping discounts.
About Fresh: Fresh is a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
Resident Advisor in Newcastle upon Tyne employer: Fresh Property Group Limited
Fresh is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where collaboration and community-building are at the forefront. As a Resident Advisor, you will benefit from generous holiday entitlement, dedicated training for personal and professional growth, and access to wellness programmes, all while contributing to a vibrant living environment for residents. Join us in creating outstanding places to live, where your passion for community engagement can truly make a difference.
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Fresh and their values. This will help you connect with the team and show that you're genuinely interested in creating a vibrant community for residents.
✨Tip Number 2
Practice your communication skills! As a Resident Advisor, you'll be the first point of contact for residents. Role-play common scenarios with friends or family to boost your confidence in providing outstanding customer service.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed events or tasks in the past. This will demonstrate your ability to create a positive living environment and keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards making an impact at Fresh.
We think you need these skills to ace Resident Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating a vibrant community shine through. We want to see how passionate you are about making a positive impact on residents' lives!
Be Approachable:Use a friendly and conversational tone in your application. We’re looking for someone who is approachable, so make sure your personality comes across in your writing!
Highlight Your Organisational Skills:Since the role involves balancing various tasks, be sure to mention your excellent time management and organisational skills. We need someone who can juggle responsibilities while keeping everything running smoothly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Resident Advisor.
How to prepare for a job interview at Fresh Property Group Limited
✨Know the Community
Before your interview, take some time to research The Shield and its community. Understand their values and what makes them unique. This will help you demonstrate your passion for creating a welcoming environment and show that you're genuinely interested in contributing to their vibrant community.
✨Showcase Your Organisational Skills
As a Resident Advisor, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities or organised events. Highlight your time management skills and how they can benefit the team and residents.
✨Engage with Communication Methods
Familiarise yourself with different communication platforms, especially social media, as this role involves managing resident communications. Be ready to discuss how you would use these tools to engage residents and create a sense of community. Bring ideas for potential events or initiatives you could implement!
✨Emphasise Your Customer Service Skills
Since you'll be the first point of contact for residents, it's crucial to showcase your customer service experience. Prepare to share specific instances where you've provided outstanding service, resolved issues, or made someone feel welcome. This will demonstrate your ability to create a safe and supportive environment for residents.
