At a Glance
- Tasks: Create a vibrant living space and support residents at Venti House.
- Company: Fresh, an award-winning student accommodation provider.
- Benefits: Generous holiday, health cash plan, training support, and exclusive discounts.
- Other info: Join a dynamic team and enjoy excellent career development opportunities.
- Why this job: Combine your passion for people with a rewarding management role.
- Qualifications: Experience in administration and a love for customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Are you a people‐person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role with Fresh could be the right opportunity for you! Working at Venti House, our brand new Student Accommodation opening to students September 2026, the Resident Manager will have the opportunity to combine their passion for people with helping senior management run the site's day‐to‐day functions of the building.
As Resident Manager, you'll be part of a 'go to' team for the residents. You will be responsible for compiling reports and supporting with administrative processes, as well as ensuring the property remains a beautiful and inviting space to live. This role offers full‐time hours of 37.5 per week, working Monday – Friday between 8am and 7pm on a rota basis.
About you
We're looking for an energetic and professional individual with proven experience in a similar role. If you're someone who thrives on tackling challenges and ensuring customer satisfaction, we'd love to hear from you. You should have a strong background in administration, but above all, a genuine passion for what you do.
Benefits of working at Fresh
- A dedicated Training team to assist you with development of your on‐job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in‐house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to 'Your Wellbeing' programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind.
About Fresh
Fresh are a multi award‐winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
Resident Manager in London employer: Fresh Property Group Limited
Fresh is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where collaboration and community thrive. As a Resident Manager at Venti House, you will enjoy generous benefits including 25 days of holiday, comprehensive training support, and access to wellness programmes, all while contributing to a positive living environment for students. With a commitment to personal and professional growth, Fresh provides a unique opportunity to make a meaningful impact in the lives of residents.
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fresh Property Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fresh Property Group Limited
Don't be shy about reaching out to Fresh Property Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Resident Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fresh Property Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fresh Property Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
