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- Tasks: Create a vibrant living space and support residents at Venti House.
- Company: Fresh, an award-winning student accommodation provider.
- Benefits: Generous holiday, health cash plan, training support, and exclusive discounts.
- Why this job: Combine your passion for people with a rewarding management role.
- Qualifications: Experience in administration and a love for customer satisfaction.
- Other info: Join a dynamic team and enjoy excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Are you a people‐person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role with Fresh could be the right opportunity for you! Working at Venti House, our brand new Student Accommodation opening to students September 2026, the Resident Manager will have the opportunity to combine their passion for people with helping senior management run the site's day‐to‐day functions of the building.
As Resident Manager, you'll be part of a 'go to' team for the residents. You will be responsible for compiling reports and supporting with administrative processes, as well as ensuring the property remains a beautiful and inviting space to live. This role offers full‐time hours of 37.5 per week, working Monday – Friday between 8am and 7pm on a rota basis.
About you
We're looking for an energetic and professional individual with proven experience in a similar role. If you're someone who thrives on tackling challenges and ensuring customer satisfaction, we'd love to hear from you. You should have a strong background in administration, but above all, a genuine passion for what you do.
Benefits of working at Fresh
- A dedicated Training team to assist you with development of your on‐job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in‐house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to 'Your Wellbeing' programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind.
About Fresh
Fresh are a multi award‐winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
Resident Manager in London employer: Fresh Property Group Limited
Contact Detail:
Fresh Property Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fresh on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they relate to the Resident Manager role – we want to hear your stories!
✨Tip Number 3
Show off your personality! During interviews, let your passion for creating vibrant living spaces shine through. We love people who are enthusiastic and genuinely care about making a difference in residents' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fresh team!
We think you need these skills to ace Resident Manager in London
Some tips for your application 🫡
Show Your Passion for People: In your application, let us see your love for creating vibrant living spaces. Share experiences where you've made a positive impact on people's lives or contributed to a community. We want to know how you connect with others!
Highlight Your Organisational Skills: As a Resident Manager, organisation is key! Make sure to showcase your administrative experience and any relevant skills that demonstrate your ability to keep things running smoothly. We’re looking for someone who can juggle tasks like a pro!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Resident Manager role. We appreciate when candidates show they’ve done their homework about us and the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Fresh Property Group Limited
✨Know Your Stuff
Before the interview, make sure you understand Fresh's mission and values. Familiarise yourself with their approach to student accommodation and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and the company.
✨Showcase Your People Skills
As a Resident Manager, you'll be the go-to person for residents. Prepare examples of how you've successfully managed relationships in previous roles. Think about times when you've resolved conflicts or created a welcoming environment, as these stories will highlight your people skills.
✨Be Organised and Proactive
Since the role involves administrative tasks and compiling reports, demonstrate your organisational skills during the interview. Bring along a portfolio of your past work or examples of reports you've created. This will illustrate your ability to manage day-to-day functions effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how Fresh measures resident satisfaction. This shows that you're not just interested in the job, but also in contributing positively to the community.
