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- Tasks: Create a vibrant community by organising events and supporting residents.
- Company: Join Fresh, a multi award-winning student accommodation provider.
- Benefits: Enjoy 25 days holiday, health cash plan, and exclusive discounts.
- Other info: Great training opportunities and a supportive team culture.
- Why this job: Make a real impact in residents' lives and foster a welcoming environment.
- Qualifications: Passionate about community building and excellent organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
Our welcoming resident’s team at Pavilion Court are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 37.5 hours per week, in a collaborative team between the hours of 8am and 7pm Monday - Friday. Please note that all successful candidates will be required to undergo a Basic DBS check. If you are already registered on the DBS Update Service, this can be used as part of the process.
We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by organising social events, managing communication through social media platforms, and utilising traditional communication methods. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building. In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building.
As Resident Advisor, we are looking for someone who is solutions oriented, enthusiastic and ready to make an impact. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.
About you: We’re looking to speak with individuals who are approachable, passionate and want to help build the sense of the community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable.
Benefits of working at Fresh:
- A dedicated Training team to assist you with development of your on‑job training.
- A generous holiday entitlement of 25 days from day one to recharge and enjoy life beyond work.
- An in‑house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Life Insurance for peace of mind.
- Access to exclusive shopping discounts.
About Fresh: Fresh are a multi award‑winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
Resident Advisor in London employer: Fresh Property Group Limited
Contact Detail:
Fresh Property Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Advisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fresh's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Resident Advisor, you'll be interacting with residents daily. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed events or tasks in the past. Whether it's planning a social event or juggling multiple responsibilities, demonstrating your ability to stay organised will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds.
We think you need these skills to ace Resident Advisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating a vibrant community shine through. We want to see how much you care about making residents feel safe and supported!
Be Organised: Highlight your organisational skills in your application. Mention any experience you have with managing events or administrative tasks, as this will show us you're ready to keep things running smoothly.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting to demonstrate that you understand what we're looking for in a Resident Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Fresh Property Group Limited
✨Know the Community
Before your interview, take some time to research Pavilion Court and its community. Understand the values and culture they promote, and think about how you can contribute to creating a welcoming environment for residents. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Organisational Skills
As a Resident Advisor, you'll need to juggle various tasks. Prepare examples of how you've successfully managed multiple responsibilities in the past. Whether it's organising events or handling administrative duties, demonstrating your organisational prowess will be key to impressing the interview panel.
✨Engage with Enthusiasm
During the interview, let your passion for building a vibrant community shine through. Share your ideas for social events or ways to enhance resident engagement. Your enthusiasm will resonate with the interviewers and highlight your commitment to making a positive impact.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle various resident situations. Think of examples from your past experiences where you provided excellent customer service. Being able to articulate your approach to problem-solving and communication will demonstrate that you're ready to be the first point of contact for residents.