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- Tasks: Create a vibrant community and organise social events for residents.
- Company: Fresh, an award-winning student accommodation provider.
- Benefits: Generous holiday, health cash plan, training support, and exclusive discounts.
- Why this job: Make a real impact in residents' lives and foster a welcoming environment.
- Qualifications: Passionate about community building and strong organisational skills.
- Other info: Join a dynamic team with excellent personal and professional development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Our welcoming resident’s team at Calico are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 37.5 hours per week, across Monday - Saturday between 8am and 6pm on a rota basis.
We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by:
- organising social events
- managing communication through social media platforms
- utilising traditional communication methods
You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building. In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building.
As Resident Advisor, we are looking for someone who is solutions oriented, enthusiastic and ready to make an impact. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.
About you: We’re looking to speak with individuals who are approachable, passionate and want to help build the sense of the community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable.
Benefits of working at Fresh? We offer:
- A dedicated Training team to assist you with development of your on‑job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in‑house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Life Insurance for peace of mind.
- Access to exclusive shopping discounts.
About Fresh: Fresh are a multi award‑winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
Resident Advisor in Liverpool employer: Fresh Property Group Limited
Contact Detail:
Fresh Property Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Advisor in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Fresh and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your people skills! As a Resident Advisor, you'll be interacting with residents daily. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed events or tasks in the past. This will demonstrate your ability to create a positive living environment and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Resident Advisor in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating a vibrant community shine through. We want to see how much you care about making residents feel safe and supported!
Be Organised: Highlight your organisational skills in your application. Mention any experience you have with managing events or administrative tasks, as this will show us you're ready to keep everything running smoothly.
Communicate Clearly: Since you'll be the first point of contact for residents, make sure your written communication is clear and friendly. Use your application to demonstrate your ability to connect with people, whether through social media or traditional methods.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fresh Property Group Limited
✨Know the Community
Before your interview, take some time to research Calico and their approach to creating a vibrant community. Familiarise yourself with their values and think about how you can contribute to that atmosphere. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Organisational Skills
As a Resident Advisor, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities or organised events. Highlighting your time management skills will demonstrate that you're ready to handle the demands of the role.
✨Engage with Communication Methods
Since communication is key in this role, be prepared to discuss how you would use both social media and traditional methods to engage residents. Think of creative ideas for events or ways to keep residents informed, and share these during your interview to showcase your proactive approach.
✨Emphasise Your Customer Service Skills
Being the first point of contact for residents means excellent customer service is a must. Prepare to discuss situations where you've provided outstanding service, whether in person, via email, or over the phone. This will illustrate your ability to create a welcoming environment for residents.
