At a Glance
- Tasks: Lead a high-performing team and ensure outstanding customer experiences.
- Company: Join Fresh, a multi award-winning student accommodation provider.
- Benefits: Enjoy 25 days holiday, health cash plan, and exclusive discounts.
- Other info: Clear career progression opportunities in a supportive culture.
- Why this job: Make a real impact in a vibrant community-focused environment.
- Qualifications: Proven leadership experience and strong commercial acumen required.
The predicted salary is between 40000 - 50000 £ per year.
The Role
As General Manager you will have full accountability for the performance of the building. You will lead a high performing team and provide operational excellence, strong commercial results and outstanding customer experience.
Key Responsibilities
- Recruit, lead and develop the on-site team including performance management in line with company policies.
- Proactively drive and convert sales by working towards business-wide KPIs, while motivating and supporting team members to achieve their targets.
- Control site budgets, forecasting and expenditure.
- Own the end-to-end resident journey from enquiry to check out.
- Oversee all aspects of site operations, ensuring site operates safely, efficiently and remains fully compliant.
- Act as the primary representative of the Fresh brand, managing stakeholder and client relationships.
- Drive service standards, resident satisfaction and continuous improvement.
About you
You’re a hands-on commercially minded senior leader with experience taking full responsibility for a residential, hospitality or service led operation. You will bring:
- Proven leadership and people management experience.
- Strong commercial and financial acumen with a track record of delivering sales or revenue targets.
- Confidence in managing compliance, safety and operational risk.
- A genuine passion for people, service and community-building.
- The ability to make decisions under pressure and lead from the front.
Think you hold these qualities and skills? Apply today!
Benefits of working at Fresh?
- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind.
- Be part of an award-winning culture that celebrates excellence and innovation.
- Work in an environment with a strong focus on wellbeing and community connection.
- Join a business recognised for delivering market-leading resident satisfaction.
- Benefit from clear opportunities for career progression within a growing organisation.
About Fresh
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.
General Manager in Leicester employer: Fresh Property Group Limited
Fresh is an exceptional employer that prioritises employee development and wellbeing, offering a generous holiday entitlement, comprehensive training programmes, and a supportive work culture focused on community connection. As a General Manager, you will lead a high-performing team in a dynamic environment, with clear opportunities for career progression and the chance to make a meaningful impact on resident satisfaction. Join us in our award-winning culture that celebrates excellence and innovation while enjoying exclusive benefits designed to enhance your work-life balance.
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Fresh, they value community and service, so think about how your experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've successfully led teams in the past, especially in high-pressure situations. They want to see you can lead from the front!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fresh team.
We think you need these skills to ace General Manager in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience and any relevant achievements in operational excellence and team management.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission. Share specific examples of how you've driven sales or improved customer satisfaction in previous positions.
Showcase Your People Skills:As a General Manager, you'll be leading a team, so it's crucial to demonstrate your people management skills. Include examples of how you've motivated teams and managed performance effectively in your application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves!
How to prepare for a job interview at Fresh Property Group Limited
✨Know Your Numbers
As a General Manager, you'll need to demonstrate strong commercial acumen. Brush up on key financial metrics and KPIs relevant to the role. Be ready to discuss how you've successfully managed budgets and driven sales in previous positions.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate teams. Think of specific examples where you've developed team members or improved performance. This will show that you can lead a high-performing team effectively.
✨Understand the Resident Journey
Familiarise yourself with the end-to-end resident experience. Be prepared to discuss how you would enhance this journey from enquiry to check-out. Highlight any past experiences where you've improved customer satisfaction or service standards.
✨Be Ready for Compliance Questions
Given the importance of safety and compliance in this role, expect questions around these topics. Prepare examples of how you've managed operational risks and ensured compliance in previous roles, showcasing your ability to handle pressure.
