Here at Fresh we are excited to be recruiting for a Resident Manager for Pavilion Point, located in the heart of Brighton's bustling city with the seafront right on our doorstep. Offering amazing student spaces, such as a Multimedia Room, Lounge and Gym.
This exciting position offers full time hours working 37.5 hours per week, Monday to Friday 10am - 6pm, where you’ll be working in an exciting, collaborative, people‑first environment.
If you’re looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where you’ll receive excellent training and mentoring - keep on reading!
Key responsibilities of the role include:
- Managing the organisation of internal and external events for prospective and current residents.
- Carry out viewings with potential residents.
- Responsible for compiling reports and managing administrative processes within the building, ensuring customer data is up to date and managed within GDPR guidelines.
- Responsible for administering the process of receiving payments, including managing and chasing rent arrears.
- Induct new Fresh employees to their roles and be a point of escalation for employees dealing with enquiries about health & safety, building maintenance, invoicing, and sales.
- Support the General Manager and wider operational team in the planning and forecasting on the occupancy and sales plans.
- Deputise for the General Manager in their absence.
The position offers the opportunity to balance the operational aspects of the role with the chance to create a social and fun atmosphere to build an environment where students want to live and work.
About you:
We’re looking for a confident, people‑focused person who has a strong, genuine passion for creating an incredible environment for our residents to live in. You’ll need the energy and drive to succeed and develop your career within a fast‑growing industry. Experience in people management and development is an essential part of this role, as is the ability to be adaptable in your communication style depending on the audience. The ideal candidate will possess strong administration skills with excellent organisational skills and be detail‑oriented.
Benefits of working at Fresh:
We offer:
- A dedicated Training team to assist with your on‑job training.
- An in‑house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan.
- Cycle to work scheme.
- Exclusive shopping discounts.
- Life Insurance.
About Fresh:
Fresh is a multi‑award‑winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.
We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Manager - Pavilion Point in Brighton
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Fresh Property Group Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Fresh Property Group Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Fresh Property Group Limited's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Resident Manager - Pavilion Point role at Fresh Property Group Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Fresh Property Group Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Fresh Property Group Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Fresh Property Group Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Fresh Property Group Limited.
