At a Glance
- Tasks: Support residents and manage day-to-day operations at The Brook.
- Company: Fresh, a multi award-winning student accommodation provider.
- Benefits: Generous holiday, health cash plan, training support, and exclusive discounts.
- Other info: Join a dynamic team focused on personal and professional growth.
- Why this job: Create a vibrant community and enhance residents' living experiences.
- Qualifications: Experience in a similar role with strong admin and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a people person with a talent for organisation and a passion for creating a welcoming, vibrant community? If so, our Resident Manager position at Fresh could be the perfect fit for you! Based at The Brook, this role gives you the opportunity to combine your love of working with people while supporting the day-to-day operations of the site alongside senior management. You’ll play a key part in creating a positive living experience for our residents.
As Resident Manager, you’ll be part of the go-to team for residents, helping with everything from day-to-day queries to maintaining a high standard across the building. You’ll also support administrative processes and reporting, ensuring the property remains a beautiful and inviting place to live. This is a full-time role (37.5 hours per week), working on a rota between 8am and 6pm, Monday to Friday.
About you
We’re looking for an enthusiastic, organised and professional individual with experience in a similar role. You’ll thrive in a fast-paced environment, enjoy solving problems, and be passionate about delivering a great resident experience. You’ll also need:
- Strong administrative skills
- Excellent communication and organisation
- A proactive, can-do attitude
- A genuine passion for people and service
Benefits of working at Fresh
- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Access to exclusive shopping discounts to help your money go further!
- Life Insurance for peace of mind.
About Fresh:
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
Resident Manager - The Brook in Bath employer: Fresh Property Group Limited
Fresh is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where collaboration and community are at the forefront. As a Resident Manager at The Brook, you will benefit from generous holiday entitlements, comprehensive training opportunities, and a supportive environment that encourages personal and professional growth. With access to wellness programmes and exclusive discounts, Fresh ensures that you not only thrive in your role but also enjoy a fulfilling work-life balance.
Contact Details:
Fresh Property Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Manager - The Brook in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Resident Manager role. You never know who might have the inside scoop on opportunities at places like The Brook.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for creating a vibrant community shine through. Remember, they want someone who fits in with their team!
✨Tip Number 3
Prepare for those interviews! Research common questions for management roles and think about how your experience aligns with what Fresh is looking for. Practice makes perfect, so grab a friend and do some mock interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Fresh family.
We think you need these skills to ace Resident Manager - The Brook in Bath
Some tips for your application 🫡
Show Your People Skills:Since this role is all about creating a welcoming community, make sure to highlight your experience working with people. Share specific examples of how you've made a positive impact in previous roles.
Be Organised and Proactive:We love a candidate who can juggle multiple tasks! In your application, mention any organisational tools or methods you use to stay on top of things. A proactive attitude goes a long way in this role!
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to the Resident Manager position. Use keywords from the job description to show that you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Fresh!
How to prepare for a job interview at Fresh Property Group Limited
✨Show Your People Skills
As a Resident Manager, your ability to connect with people is crucial. During the interview, share specific examples of how you've successfully engaged with residents or clients in the past. Highlight your communication skills and any initiatives you've taken to create a welcoming environment.
✨Demonstrate Organisational Prowess
This role requires strong organisational skills, so be prepared to discuss how you manage multiple tasks effectively. Bring up instances where you've streamlined processes or improved efficiency in previous roles. This will show that you can handle the day-to-day operations smoothly.
✨Emphasise Your Problem-Solving Abilities
In a fast-paced environment, challenges will arise. Be ready to talk about specific problems you've encountered in similar roles and how you resolved them. This will demonstrate your proactive attitude and ability to think on your feet, which is essential for this position.
✨Express Your Passion for Community Building
Fresh values a vibrant community, so convey your enthusiasm for creating positive living experiences. Share your vision of what a great resident experience looks like and how you would contribute to fostering that at The Brook. This will resonate well with the interviewers.
