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- Tasks: Help clients navigate their home owning journey with excellent service and support.
- Company: Join a rapidly growing organization that values your growth and progression.
- Benefits: Enjoy 22 days holiday, commission, early finish Fridays, and team events.
- Why this job: Be part of a vibrant team and make a real impact in people's lives.
- Qualifications: Must be organized, resilient, and a people person with strong communication skills.
- Other info: This is a fast-paced role perfect for those who thrive in dynamic environments.
The predicted salary is between 24000 - 36000 £ per year.
Are you a dedicated Customer Service Advisor with a flair for building relationships? Do you want to grow professionally and earn some great commission? If this sounds right up your alley… keep reading! We’re on the hunt for a Customer Service Advisor to join a rapidly growing organisation who values YOU and your progression. You’ll join a vibrant team and play a vital part in supporting people on their home owning journey. If you’re organised, people focused and ready to get stuck in…APPLY! As a Customer Service Advisor, your responsibilities will include…. * Processing applications efficiently and accurately from start to finish * Provide excellent customer whilst keeping clients up to date throughout the process * Accountable for their own clients from Agreement in Principle, right through to Completion * Requesting & checking relevant documents for each application * Responsible for the submission of applications to lenders * Complete daily tasks, such as client queries, completion checks, chasing lenders etc. We’re looking for a Customer Service Advisor who has the following skills and experience… * Exceptional organisational and administration skills are a must! * Tenacious, resilient and driven to succeed * You must be a people person who likes working in a team of brilliant people * Great on the phone and can build rapport with clients confidently * Fast paced, dynamic with strong time management skills In return, the successful Customer Service Advisor will receive the following benefits… * 22 days holiday + bank holidays (increases with service) * Commission Scheme * Early finish Fridays * Team holidays + social events If this one in a million Customer Service Advisor role sounds like the perfect role for you, don’t mess about and get your CV over today
Customer Service Advisor employer: Fresh Perspective Resourcing
Contact Detail:
Fresh Perspective Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Showcase your people skills! During the interview, be ready to share specific examples of how you've built rapport with clients in previous roles. This will demonstrate your ability to connect and communicate effectively.
✨Tip Number 2
Highlight your organizational skills. Prepare to discuss how you manage multiple tasks efficiently, especially in a fast-paced environment. Mention any tools or methods you use to stay organized.
✨Tip Number 3
Be prepared to talk about your resilience and tenacity. Share stories that illustrate how you've overcome challenges in customer service situations, showing that you can handle pressure and remain focused.
✨Tip Number 4
Research the company culture and values. Understanding what the organization stands for will help you align your answers during the interview, making it clear that you're a great fit for their vibrant team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous customer service experience, particularly any roles where you built relationships with clients or managed applications. Use specific examples to demonstrate your organizational and communication skills.
Show Your Personality: Since this role requires a people-focused approach, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for working in a team and helping clients on their home owning journey.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Service Advisor.
How to prepare for a job interview at Fresh Perspective Resourcing
✨Show Your People Skills
As a Customer Service Advisor, your ability to build rapport is crucial. Be prepared to share examples of how you've successfully interacted with clients in the past, showcasing your friendly and approachable nature.
✨Demonstrate Organizational Skills
Highlight your exceptional organizational and administration skills during the interview. Discuss specific tools or methods you use to stay organized and manage multiple tasks efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to handle client queries or resolve issues, and be ready to explain your thought process.
✨Express Your Drive to Succeed
The role requires a tenacious and resilient attitude. Share your motivation for success and how you set and achieve personal goals, especially in a fast-paced environment.
