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- Tasks: Support the Credit Control Team and engage with clients while learning on the job.
- Company: Join Brakes, the UK's largest foodservice supplier with a passion for food.
- Benefits: Enjoy discounts, wellbeing support, and a great work-life balance with extra holiday options.
- Why this job: Kickstart your career with hands-on experience and mentorship in a dynamic environment.
- Qualifications: No finance experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Diverse and inclusive culture where your unique talents are celebrated.
The predicted salary is between 8000 - 10000 £ per year.
Full-time Department: Finance
Compensation: up to GBP0 - yearly
Qualification: Level 3 Business Administrator Apprenticeship
Location: Ashford Kent
Working hours: 37.5 per week
Our Apprenticeship Programme is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more. The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders.
When joining the Credit Control Team as an Administrator Apprentice you will get hands on experience with clients and is a great way of progressing towards management responsibilities as part of career development. Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.
The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations such as:
- Handle all inbound customer calls & emails in a polite & empathetic manner
- Ensure all customer queries are dealt with effectively & efficiently
- Maintain effective liaison with a range of internal staff & customers and keeping accurate records of all correspondence
- Assist Credit Control with their portfolio of accounts when required
Skills and competencies required:
- Experience with Microsoft packages – ideally prior knowledge of SAP
- Experience of having worked in a fast moving, pressurised team environment with a large volume of inbound calls
- Excellent customer service & administrative skills
- High level of accuracy and attention to detail
- Excellent interpersonal & problem-solving skills
- Reliable team player
- GCSE 3/D/Level 1 in Maths and English
Benefits:
- Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
- Employee assistance helpline and wellbeing portal - Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
- Excellent work life balance including additional holiday - Purchase up to 5 additional days annual leave per year.
- Cycle to Work Scheme
This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.
At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Brakes is built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!
Transactional Finance Administrator in Ashford employer: Fresh Direct
Contact Detail:
Fresh Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transactional Finance Administrator in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brakes. Understand their values, culture, and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and finance. Think about how your skills can apply to the role of a Transactional Finance Administrator. The more you prepare, the more confident you'll feel!
✨Tip Number 3
Show off your soft skills! Since this role involves a lot of communication, be ready to demonstrate your interpersonal skills. Share examples of how you've effectively handled customer queries or worked as part of a team in the past.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Transactional Finance Administrator in Ashford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transactional Finance Administrator role. Highlight your relevant skills, especially in customer service and administration, to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to mention your experience with Microsoft packages and any knowledge of SAP. We love seeing candidates who can demonstrate their technical skills, so make them stand out in your application!
Be Yourself: We want to know who you are beyond your qualifications. Share your personality and what makes you unique in your cover letter. This helps us see how you might fit into our team culture!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Fresh Direct
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Transactional Finance Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, such as handling customer queries and maintaining accurate records. This will help you demonstrate your enthusiasm and readiness for the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've successfully handled customer interactions. Think about how you can convey empathy and problem-solving skills, as these are essential when dealing with inbound calls and emails.
✨Brush Up on Microsoft and SAP Knowledge
Even if you don't have extensive experience, it's beneficial to show that you're familiar with Microsoft packages and have a basic understanding of SAP. Consider taking a quick online tutorial or refresher course to boost your confidence and impress the interviewers with your proactive approach to learning.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the apprenticeship programme and the company culture at Brakes. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about mentorship opportunities or how success is measured in the team.
