Credit Control Clerk in Ashford

Credit Control Clerk in Ashford

Ashford Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
F

At a Glance

  • Tasks: Manage accounts, ensure timely payments, and build strong customer relationships.
  • Company: Join Brakes, the UK's largest foodservice supplier with a vibrant team culture.
  • Benefits: Enjoy discounts on food, cinema tickets, generous holidays, and career growth opportunities.
  • Why this job: Kickstart your finance career in a supportive environment with training provided.
  • Qualifications: No finance experience needed; just bring your communication skills and Excel confidence.
  • Other info: Flexible hybrid working with a focus on inclusivity and personal growth.

The predicted salary is between 28800 - 43200 £ per year.

We are currently recruiting a talented and collaborative Credit Control Clerk to join our Finance team in Ashford on a Permanent basis. Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! This role is offering flexible hybrid working with 2-3 days based in our Ashford, Kent office for team collaboration and meetings, so you must be within a commutable distance.

Key Accountabilities & Responsibilities

  • Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
  • Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.
  • Provide excellent customer service by developing and maintaining strong working relationships with customers.
  • Meeting of period targeted KPI’s using department procedures.
  • Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.
  • Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
  • Attend internal and external Customer meetings.
  • Escalate to Management any internal or payment issues with customers.
  • Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.
  • Other Ad Hoc duties as requested by Team Leader/Manager.

About you

This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team. We are however looking for an individual who has the experience of working in a fast-paced environment and has an interest in Finance or Credit Control. This role will require you to work with Microsoft Excel (pivot table, v-lookups) so you must be confident using this programme. You’ll also be communicating with external customers and internal colleagues at all levels, so strong communication skills are essential.

What you’ll receive

  • Huge discounts on all sorts of lovely food and award-winning products through our staff shop.
  • Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
  • Generous holiday allowance, with option to purchase additional holidays.
  • Recognition awards and Incentives.
  • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Credit Control Clerk in Ashford employer: Fresh Direct

Brakes is an exceptional employer that values inclusivity and collaboration, making it a fantastic place for a Credit Control Clerk to thrive. With flexible hybrid working arrangements, generous holiday allowances, and unique employee benefits like discounts on food and entertainment, Brakes fosters a supportive work culture that prioritises personal growth and recognition. As part of the UK's largest foodservice supplier, employees have real career opportunities within a dynamic and diverse environment, ensuring everyone feels they belong and can contribute to the company's success.
F

Contact Detail:

Fresh Direct Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Clerk in Ashford

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to credit control and finance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Show off your Excel skills! Brush up on pivot tables and v-lookups, as these are crucial for the role. You could even create a mini-project to demonstrate your abilities during interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a company that values diversity and inclusion, which is super important to us at StudySmarter.

We think you need these skills to ace Credit Control Clerk in Ashford

Credit Control
Customer Service
Communication Skills
Microsoft Excel
KPI Management
Query Management
Relationship Building
Problem-Solving Skills
Attention to Detail
Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your CV. Share a bit about your interests and how they relate to the role – it helps us get to know you better.

Tailor Your Application: Make sure to tailor your application to the Credit Control Clerk role. Highlight any relevant experience or skills, especially your communication skills and familiarity with Microsoft Excel. This shows us you’re serious about the position!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it makes it easier for us to see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Fresh Direct

✨Know Your Numbers

As a Credit Control Clerk, you'll be dealing with accounts and financial data. Brush up on your Excel skills, especially pivot tables and VLOOKUPs, so you can confidently discuss how you would manage your portfolio of accounts during the interview.

✨Showcase Your Communication Skills

You'll need to build strong relationships with both customers and internal teams. Prepare examples of how you've effectively communicated in past roles, especially in resolving queries or issues. This will demonstrate your ability to foster collaboration.

✨Embrace the Company Culture

Brakes values inclusivity and teamwork. Familiarise yourself with their culture and think about how you can contribute to it. Be ready to share your thoughts on what diversity means to you and how you can help define the company culture.

✨Prepare for Psychometric Testing

Since you'll be completing an online psychometric task as part of the application process, practice similar tests beforehand. This will help you feel more comfortable and perform better, showcasing your potential to the hiring team.

Credit Control Clerk in Ashford
Fresh Direct
Location: Ashford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

F
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>