Regional Technical Manager

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision - “Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 110,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Here at Fresenius Health Care, we have an exciting opportunity within our Technical Operations Team as a Regional Technical Manager who will report into Technical Operations Manager. You will provide strategic regional team management to our field technicians. You will be responsible for the day-to-day running of all regional control functions and support our internal and external customers to deliver a best-in-class service.

We are looking for somebody who has experience of leading a field-based team within a fast-paced, highly regulated environment, with considerable experience of working with electromechanical systems and devices in a field-based commercial operation and who can work under pressure, be an excellent communicator at all levels and customer focused. This is a full-time role of 37.5 hours, working Monday to Friday. This role is a field-based role which requires travel to Fresenius places of business and to customer sites and therefore, a Full UK Driving Licence is essential. You may also be required to stay away from home including overseas on occasions. Our head office is based in Huthwaite, Nottinghamshire where you will be required to attend meetings as and when needed.

Key Responsibilities:

• Ensure that all planned and unplanned maintenance is achieved in a timely and efficient manner and documented accordingly for all customers
• Control the tools and stock to deliver a first-time resolution
• Develop and maintain the customer relationships and support the business teams to develop the sales of service contracts
• Provide technical support to customers and the sales teams during equipment evaluations and demonstrations
• Work with departments such as Quality Control and Regulatory Affairs
• Be a support to the business during the tender process
• Gather data to deliver reports of KPI’s

Your Profile:

• Qualified to HNC level (or equivalent) in Electrical/Electronic Engineering, with NVQ Level 3 or similar; degree-level qualification desirable.
• Strong technical expertise in electromechanical systems within a field-based, customer-facing environment; renal or similar service experience advantageous.
• Proven experience leading remote teams in fast-paced, highly regulated settings, ideally with some knowledge of NHS operations.
• Committed to continuous professional development, maintaining up-to-date product knowledge and supporting technical training delivery.
• Demonstrates strong leadership, communication, and organisational skills, with the ability to manage workloads effectively under pressure.
• Customer-focused with a keen eye for detail and a track record of driving continuous improvement.
• Technically proficient in Microsoft Office and confident interpreting electronic and hydraulic schematics.
• Flexible and adaptable, able to work a 24/7 service model (37.5 hours across 5 of 7 days), including travel and occasional overnight stays.
• Holds a full UK driving licence.

Our Offer For You:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey. Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.

Individual opportunities for self-determined career planning and professional development. A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one. A large number of committed people with a wide range of skills, talents and experience. The benefits of a successful global corporation with the collegial culture of a medium-sized company.

Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression. We offer a competitive salary alongside a wealth of other fantastic benefits listed below:

• Company Car
• Bonus scheme – Based on completion of KPI’s and yearly objective
• Company Pension Scheme
• Life Assurance
• 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service
• Annual leave purchase scheme (with 12 months service)
• Company paid health cash plan
• Long Service Vouchers
• Cycle to Work Scheme
• Employee Assistance Program (EAP)
• Blue Light card – providing thousands of amazing discounts online and on the high street

Regional Technical Manager posts will be subject to a Basic DBS Disclosure. Fresenius Medical Care is an equal opportunities employer, and we encourage candidates from all backgrounds to apply.