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For Companies At a Glance
- Tasks: Manage patient care and collaborate with clinical teams to ensure safety and satisfaction.
- Company: Fresenius Kabi, a global leader in lifesaving medicines and technologies.
- Benefits: Private healthcare, pension scheme, 25 days holiday, and tailored training.
- Why this job: Make a real difference in patients' lives while developing your nursing career.
- Qualifications: NMC registered with specialised nursing experience and strong communication skills.
- Other info: Flexible field-based role with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are currently looking for a Clinical Account Lead to join our National Nursing team. Reporting to the Clinical Business Manager, you will manage a patient and customer caseload, working as the main point of contact for clinical teams, patients, the wider multi-disciplinary teams and internal stakeholders to ensure the ongoing safe clinical management of patients. The role is field-based, full-time Monday – Friday and the location of a successful candidate can be flexible.
Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion and clinical nutrition. The company\’s products and services are used to help care for critically and chronically ill patients.
Our product portfolio included a comprehensive range of IV generic drugs, infusion therapies and clinical nutrition products as well as the medical devices for administering these products.
Responsibilities
- Work in partnership with the Resource and Capacity Planning Team in line with the company strategy to ensure a safe, efficient and effective service with the appropriate resource in place
- Assess, plan, implement and review the nursing and care requirements of patients
- Act as the ongoing central point of contact for key accounts regarding patient requirements to ensure high levels of customer satisfaction and patient safety, ensuring timely reporting and escalation of clinical concerns
- Provide accurate reports to customers regarding patient care and maintain patient contingency plans in collaboration with clinical teams, utilising national and internal reporting tools
- Provide prompt and clear communications to the relevant nursing teams regarding patient clinical updates, outcomes and actions, in accordance with internal guidelines and policies
- Act as a professional resource to support the nursing team, providing clinical support and advice as required
- Contribute to the development of the nursing strategy as a member of the senior nursing team to deliver against the overall company strategy
Qualifications
- NMC registered
- Specialised nursing experience preferably within community/clinical nutrition
- Ability to manage your own time and multiple priorities
- Excellent communication and interpersonal skills
- Strong relationship building skills
Benefits
- Private healthcare (including GP appointments)
- Healthcare cashback scheme (including dental, optical & alternative therapies)
- Car/car allowance
- Contributory Pension Scheme (rises with service)
- Role specific tailored training and development plan
- Life Insurance (4 x salary, death in service)
- 25 days holiday (rises to 27 after 5 years service) and ability to buy/sell holidays
- Maternity, Paternity and Adoption Leave
- Professional fees paid
- Bike to work scheme
- Long Service Awards
- Employee Assistance Programme
- Free onsite parking and subsidised canteen
- Blue Light Card
- Company funded family days out
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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Patient Liaison Nurse employer: Fresenius Kabi UK
Contact Detail:
Fresenius Kabi UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Liaison Nurse
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about opportunities at Fresenius Kabi. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and patient care strategies. We want you to showcase your expertise and how you can contribute to the nursing team’s success.
✨Tip Number 3
Don’t forget to highlight your communication skills! As a Patient Liaison Nurse, being able to effectively communicate with patients and clinical teams is key. Share examples of how you've done this in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Fresenius Kabi.
We think you need these skills to ace Patient Liaison Nurse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Patient Liaison Nurse role. Highlight your nursing qualifications, especially any specialised experience in community or clinical nutrition, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your background aligns with our mission at Fresenius Kabi. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves liaising with various teams and patients, demonstrate your excellent communication skills in your application. Share examples of how you've effectively communicated in past roles to ensure patient safety and satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fresenius Kabi UK
✨Know Your Stuff
Make sure you brush up on your clinical knowledge, especially around community nursing and clinical nutrition. Familiarise yourself with Fresenius Kabi's products and services, as well as their approach to patient care. This will show that you're genuinely interested in the role and can hit the ground running.
✨Showcase Your Communication Skills
As a Patient Liaison Nurse, communication is key. Prepare examples of how you've effectively communicated with patients and multidisciplinary teams in the past. Think about times when you had to manage difficult conversations or provide clear updates on patient care.
✨Demonstrate Your Organisational Skills
You'll need to manage multiple priorities, so be ready to discuss how you organise your time and tasks. Bring examples of how you've successfully juggled various responsibilities in previous roles, and be prepared to explain your strategies for staying on top of everything.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to patient safety, or how they measure customer satisfaction. This shows that you're engaged and thinking critically about how you can contribute to their goals.
