At a Glance
- Tasks: Monitor CCTV and ensure safety in a vibrant shopping centre environment.
- Company: Join the dynamic team at Frenchgate Shopping Centre.
- Benefits: Full training, uniform provided, and opportunities for career progression.
- Other info: Flexible hours with a supportive team and employee assistance programme.
- Why this job: Be a key player in creating a safe and welcoming space for shoppers.
- Qualifications: SIA licences required; experience in security preferred but training available.
The predicted salary is between 24000 - 28000 £ per year.
The Frenchgate Shopping Centre is seeking professional, vigilant, and customer-focused Security professionals to join our on-site security team. This is a dynamic, dual-role position combining CCTV operations with front-line mall security duties, playing a key role in ensuring a safe and welcoming environment for all visitors, retailers, and staff. This position requires full flexibility, with day, night, and weekend availability essential.
What We’re Looking For
- Valid SIA Door Supervisor/ Security guarding Licence – essential
- Valid SIA CCTV Licence – essential
- Previous experience in both security guarding and CCTV operations (full training will be provided)
- Strong observational skills with excellent attention to detail
- Clear and confident communication skills (written and verbal)
- Ability to remain calm and professional under pressure
- A proactive, reliable, and team-oriented approach
- Commitment to delivering high standards of safety and customer service
Responsibilities
- Operate and monitor CCTV systems in line with site procedures and legislation
- Conduct regular patrols of the shopping centre, including malls, back of house and external areas
- Maintain a strong, visible and professional security presence at all times
- Respond promptly and effectively to incidents, alarms, and emergencies
- Identify and report security risks, breaches, or suspicious activity
- Complete accurate incident and daily activity reports
- Support loss prevention in line with ASCONE and safety procedures
- Assist in investigations, including the retrieval and review of CCTV footage
- Carry out routine checks of all surveillance and security equipment
- Provide first aid when required
- Liaise with emergency services and support response coordination
- Work collaboratively with the wider security team and centre management
What We Offer
- Full training and ongoing support
- Uniform provided
- Opportunity to work in a fast-paced, high-profile retail environment
- Opportunity to progress through a rapidly expanding business
- Employee Assistance programme (EAP)
- Staff incentives
- Progressive development plans.
If you are a dedicated security professional looking for a varied and rewarding role, we would love to hear from you.
Frenchgate Shopping Centre - Security Officer / CCTV Operator in Doncaster employer: Frenchgate Shopping Centre
At Frenchgate Shopping Centre, we pride ourselves on fostering a supportive and dynamic work environment where security professionals can thrive. With comprehensive training, a commitment to employee development, and the opportunity to work in a vibrant retail setting, we ensure our team members feel valued and empowered. Join us for a rewarding career that prioritises safety, customer service, and personal growth.
Contact Details:
Frenchgate Shopping Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Frenchgate Shopping Centre - Security Officer / CCTV Operator in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights about roles at Frenchgate. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and security protocols. We recommend practising common interview questions and scenarios you might face on the job. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Remember, this role is all about creating a safe and welcoming environment. Be ready to share examples of how you've handled difficult situations with a calm and professional approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Frenchgate Shopping Centre - Security Officer / CCTV Operator in Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in security and CCTV operations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills:Since clear communication is key in this role, ensure your written application reflects your ability to convey information effectively. Use concise language and check for any typos – we love attention to detail!
Be Professional Yet Approachable:While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone can make your application stand out, showing us you’re a great fit for our customer-focused environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Frenchgate Shopping Centre
✨Know Your Licences
Make sure you have a solid understanding of the SIA Door Supervisor and CCTV Licences. Be ready to discuss how your qualifications align with the job requirements, as this will show that you're serious about the role and understand its responsibilities.
✨Showcase Your Experience
Prepare specific examples from your previous roles in security and CCTV operations. Highlight situations where your observational skills and calmness under pressure made a difference. This will demonstrate your capability and readiness for the dual-role position.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain how you would handle certain scenarios or report incidents. Clear communication is key in security, so showing confidence here will work in your favour.
✨Emphasise Teamwork
Security is often a team effort, so be prepared to discuss how you work collaboratively with others. Share examples of how you've supported your team in past roles, especially in high-pressure situations, to illustrate your proactive and reliable approach.
