At a Glance
- Tasks: Provide top-notch customer service and manage orders from start to finish.
- Company: Join an award-winning company with a global presence and a vibrant culture.
- Benefits: Enjoy hybrid working options and a competitive salary of up to £30,000 plus perks.
- Why this job: Be part of a dynamic team that values communication and collaboration while making a real impact.
- Qualifications: Fluency in Italian and another language, plus customer service experience is essential.
- Other info: Perfect for proactive individuals who thrive in a fast-paced environment.
The predicted salary is between 24000 - 30000 £ per year.
FRENCH SELECTION (FS) Trilingual Customer Service Representative (with Italian) Location: Watford Hybrid working Available Salary: up to £30,000 Per Annum plus benefits Ref: 8185I To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8185PI The Company: A well-established and award-winning company with international operations. Main duties: To provide excellent customer service and administrative support. The Role: – To manage the ordering process from initial enquiry to delivery – To manage existing accounts and client contract information – To manage credit or debit notes – To coordinate deliveries in line with client requirements and update client accordingly – To liaise with other departments regarding client requirements or changes – To respond to incoming enquiries and provide excellent customer service The Candidate:- Fluent in Italian AND either French, Spanish, German, Polish or Dutch (written and spoken) – Essential – Previous experience in customer service and/or sales support – Essential – Proactive, confident and dynamic personality – Patient and adaptable with excellent organisation – Excellent communication skills and a team player – IT literate The Salary: up to £30,000 Per Annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic
Trilingual Customer Service Representative - with Italian employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trilingual Customer Service Representative - with Italian
✨Tip Number 1
Brush up on your language skills! Since this role requires fluency in Italian and another language, practice speaking and writing in both to ensure you're confident during any potential interviews.
✨Tip Number 2
Familiarise yourself with customer service best practices. Understanding the key principles of excellent customer service will help you stand out as a candidate who can provide the support needed in this role.
✨Tip Number 3
Research the company’s values and culture. Knowing what the company stands for will allow you to tailor your conversations and demonstrate how you align with their mission during interviews.
✨Tip Number 4
Prepare examples from your previous experience that showcase your proactive and adaptable nature. Being able to discuss specific situations where you've excelled in customer service will make a strong impression.
We think you need these skills to ace Trilingual Customer Service Representative - with Italian
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills, particularly your fluency in Italian and another required language. Emphasise any previous customer service or sales support experience to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage client relationships. Mention specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, adaptability, and communication abilities. These traits are essential for the role, so provide examples of how you've demonstrated them in previous positions.
Follow Application Instructions: Ensure you apply through the French Selection UK website as specified. Use the job reference 8185PI when searching for the position to ensure your application is correctly processed.
How to prepare for a job interview at French Selection
✨Showcase Your Language Skills
Since the role requires fluency in Italian and another language, be prepared to demonstrate your proficiency. You might be asked to switch between languages during the interview, so practice speaking clearly and confidently in both.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service roles. Share specific examples of how you handled challenging situations or provided exceptional support, as this will show your capability to excel in the position.
✨Demonstrate Proactivity
The company is looking for a proactive candidate. Prepare examples that illustrate how you've taken initiative in past roles, whether it was improving a process or going above and beyond for a customer.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's operations, team dynamics, or growth opportunities to show your genuine interest in the role.