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For Companies At a Glance
- Tasks: Provide top-notch technical support to international clients in Spanish and Italian.
- Company: Join a leading designer of interactive displays with global reach and innovative products.
- Benefits: Enjoy full training, career progression, and a competitive salary up to £31,000.
- Why this job: Be part of a dynamic team delivering exceptional customer service and solving tech challenges.
- Qualifications: Fluency in Spanish and Italian, customer service experience, and strong problem-solving skills required.
- Other info: Work remotely and collaborate with a diverse, multilingual team.
FRENCH SELECTION (FS)
Spanish and Italian speaking Technical Support
Location: Rugby
Salary: up to 31,000 per annum
Ref: 5456I
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5456I
Company offers full training and career progression
The company:
A leading designer and manufacturer of interactive displays, with extensive international links, the company is confident in their ability to deliver high-quality, innovative products that meet the needs of customers worldwide.
Main duties:
To deliver confident and effective first-line technical support to international clients.
The role:
– Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive outcome
– Troubleshoot hardware issues
– Escalate calls with advanced technical queries to the appropriate team
– Arrange for the replacement of faulty hardware to be delivered to the customer
– Schedule site visits with the field service team
– Provide exceptional customer service
The candidate:
– Fluent in Spanish and Italian (written and spoken)
– Customer service experience desirable
– Problem-solving and excellent communication skills
– IT literate and computer savvy
– Pro-active, confident and dynamic personality
The salary: up to 31,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Spanish and Italian speaking Technical Support employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish and Italian speaking Technical Support
✨Tip Number 1
Make sure to highlight your language skills in Spanish and Italian during any conversations or networking opportunities. Being fluent in these languages is a key requirement for this role, so showcasing your proficiency can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common technical issues related to interactive displays. Understanding the products and potential problems will help you demonstrate your problem-solving skills and technical knowledge during interviews.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or provided exceptional support, as this will show your ability to deliver high-quality service to international clients.
✨Tip Number 4
Research the company’s products and their market presence. Being knowledgeable about their offerings and how they stand out in the industry will demonstrate your genuine interest in the role and the company during your discussions.
We think you need these skills to ace Spanish and Italian speaking Technical Support
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in Spanish and Italian. Mention any relevant experiences where you used these languages, especially in customer service or technical support roles.
Showcase Technical Proficiency: Detail your IT skills and any experience you have with troubleshooting hardware issues. Provide examples of how you've successfully resolved technical problems in the past.
Demonstrate Customer Service Experience: Include specific instances where you provided exceptional customer service. Highlight your problem-solving abilities and how they contributed to positive outcomes for customers.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'technical support', 'customer service', and 'problem-solving', to make your application stand out.
How to prepare for a job interview at French Selection
✨Showcase Your Language Skills
Since the role requires fluency in Spanish and Italian, be prepared to demonstrate your language proficiency during the interview. Practice answering common technical support questions in both languages to show your comfort level.
✨Highlight Customer Service Experience
Discuss any previous customer service roles you've held, focusing on how you handled technical issues and ensured customer satisfaction. Use specific examples to illustrate your problem-solving skills and ability to communicate effectively.
✨Prepare for Technical Questions
Brush up on common technical issues related to hardware and software that you might encounter in a support role. Be ready to explain how you would troubleshoot these problems and provide solutions to customers.
✨Demonstrate a Proactive Attitude
The company values a proactive and dynamic personality. During the interview, express your enthusiasm for the role and share instances where you took initiative to resolve issues or improve processes in previous positions.
