Spanish and Italian speaking Customer Service Advisor
Spanish and Italian speaking Customer Service Advisor

Spanish and Italian speaking Customer Service Advisor

Full-Time 24000 - 30000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and manage client accounts.
  • Company: Award-winning company with a global presence and a vibrant culture.
  • Benefits: Competitive salary, hybrid working, and opportunities for growth.
  • Why this job: Join a dynamic team and make a difference in customer satisfaction.
  • Qualifications: Fluent in Spanish and Italian, with customer service experience.
  • Other info: Fast-paced environment with a focus on teamwork and communication.

The predicted salary is between 24000 - 30000 Β£ per year.

Job Description

FRENCH SELECTION (FS UK)\\n\\nSpanish and Italian speaking Customer Service Advisor\\nSalary: up to Β£30,000 per annum\\nLocation: Watford\\nHybrid working with regular office attendance\\nRef: 8214SI\\n\\nTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI\\n\\nThe Company:\\nA well-established and award-winning company with international operations.\\n\\nMain Duties:\\nTo provide excellent customer service and administrative support.\\n\\nThe Role:\\n- To manage the ordering process from initial enquiry to delivery\\n- To manage existing accounts and client contract information\\n- To manage credit or debit notes\\n- To coordinate deliveries in line with client requirements and update client accordingly\\n- To liaise with other departments regarding client requirements or changes\\n- To respond to incoming enquiries and provide excellent customer service\\n\\nThe Candidate:\\n- Fluent in Spanish AND Italian (written and spoken) – Essential\\n- Previous experience in customer service and/or sales support – Essential\\n- Proactive, confident and dynamic personality\\n- Excellent communication skills and a team player\\n- Computer literate (MS Office, Internet)\\n- Able to work in a fast -paced environment\\n\\nThe Salary: up to Β£30,000 per annum\\n\\nFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Spanish and Italian speaking Customer Service Advisor employer: French Selection

Join a well-established and award-winning company in Watford, where you will thrive in a dynamic work culture that values excellence in customer service. With hybrid working options and a commitment to employee growth, this role offers you the chance to develop your skills while being part of an international team that celebrates diversity and collaboration.
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Contact Detail:

French Selection Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Spanish and Italian speaking Customer Service Advisor

✨Tip Number 1

Get your networking game on! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions and role-specific scenarios. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Show off your language skills! Since this role requires Spanish and Italian, be ready to demonstrate your fluency during the interview. Maybe even throw in a few phrases to impress them!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the company there.

We think you need these skills to ace Spanish and Italian speaking Customer Service Advisor

Fluency in Spanish
Fluency in Italian
Customer Service
Sales Support
Excellent Communication Skills
Proactive Attitude
Team Player
Computer Literacy (MS Office, Internet)
Ability to Work in a Fast-Paced Environment
Administrative Support
Order Management
Client Liaison

Some tips for your application 🫑

Show Off Your Language Skills: Since this role requires fluency in Spanish and Italian, make sure to highlight your language skills right at the top of your application. Use examples that showcase your ability to communicate effectively in both languages.

Tailor Your Experience: When detailing your previous experience, focus on roles where you provided customer service or sales support. We want to see how your past jobs relate to the responsibilities listed in the job description, so be specific!

Be Proactive in Your Approach: The job calls for a proactive personality, so let that shine through in your application. Use action verbs and describe situations where you took initiative or solved problems to demonstrate your dynamic nature.

Apply Through Our Website: To make sure your application gets noticed, apply through our website as instructed. It’s the best way for us to receive your details and ensures you’re following the correct process. Don’t forget to include the job reference: 8202SI!

How to prepare for a job interview at French Selection

✨Brush Up on Your Language Skills

Since the role requires fluency in Spanish and Italian, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or even role-playing customer service scenarios.

✨Know the Company Inside Out

Research the company’s background, values, and recent achievements. Understanding their international operations and customer service philosophy will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Prepare for Common Customer Service Scenarios

Think about typical customer service challenges you might face in this role. Prepare examples from your past experience where you successfully resolved issues or provided exceptional service. This will showcase your proactive and dynamic personality.

✨Show Off Your Tech Savvy

As the job requires computer literacy, be ready to discuss your experience with MS Office and any other relevant software. You might even want to mention how you've used technology to improve customer service processes in your previous roles.

Spanish and Italian speaking Customer Service Advisor
French Selection

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